The Oaks
A°3675 S Rome St, Gilbert 85297
Food Establishment · Permit FD-53731
Score based on 10 scored inspections on record, weighted toward recent visits (one-year half-life). How scoring works
We last checked the county record 8 days ago (Sep 16, 2026). Any inspection since then would not appear here yet.
Score over time
Inspection history10 on record
2025
Aug 12, 2025Re-InspectioncleanA°
Upon reinspection, violations # 36 and 48 have been corrected.No County legal action will result from this inspection.
Jul 31, 2025Routine4 priority2 foundation3 coreD°
Predefined Comment: No County legal action will result from this inspection.Observed that sunkist juice products used in the dispenser do not specify on the package that juice is pasteurized. Establishment removes frozen juice concentrate containers from the shipping box for storage. Ensure juice product is a pasteurized product.
Inspector's notes
Observed opened package of bread crumbs on the floor with items that had just been delivered. Ensure food deliveries are promptly moved at least 6 inches off the floor to prevent contamination from the premises. Corrective Action: Correct prior to next routine inspection.
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3-305.11 - Core: Food Storage - Preventing Contamination from the Premises
Inspector's notes
Observed ice cream scoops being stored in domestic use small crock pot warmer with water temperature of 130 degrees Fahrenheit. Employees washed scoops and replaced water from hot water dispenser. Water was 145 degrees when checked 30 minutes later. Corrective Action: Corrected at time of inspection.
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3-304.12 - Core: In-Use Utensils, Between-Use Storage
Inspector's notes
Observed frozen brussel sprouts on the counter in the prep area. Per employee, brussel sprouts and been there approximately an hour prior to inspection. Brussel sprouts were moved to be cooked promptly. All foods being thawed from frozen must be thawed in an approved manner. Foods must be thawed under refrigeration, under cold running water, or as part of the cooking process. Corrective Action: Corrected at time of inspection.
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3-501.13 - Core: Thawing
Inspector's notes
PIC was unable to find a thermometer at the time of inspection. Properly calibrated probe thermometers are required at all times for monitoring food temperatures. Must provide a probe thermometer for establishment prior to re-inspection. Corrective Action: Correct prior to re-inspection.
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4-302.12 - Priority Foundation: Food Temperature Measuring Devices
Inspector's notes
Observed employee, after washing hands, handle the side of a trash can to move it and touched the lid to put it on the container, at the time of inspection. Employee was then going to make a residents drink. Employee stopped when prompted and went to rewash hands. Care shall be taken after hands are washed so that they are not recontaminated. Corrective Action: Corrected at time of inspection.
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PRIORITY VIOLATION-2-301.11 - Priority: Clean condition-Hands and Arms. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox: Handwashing.
Inspector's notes
Observed two plates of beef tips and noodles and a plate of biscuit and gravy with internal temperatures between 123 and 127 degrees Fahrenheit in a hot box located in a servers pass through room. PIC had employee discard food at the time of inspection. TCS foods shall be held hot at 135 degrees Fahrenheit or above to prevent microbial growth. Corrective Action: Corrected at time of inspection.
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PRIORITY VIOLATION-3-501.16(A)(1) - Priority: Time/Temperature Control for Safety Food, Hot Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4614/AMC-Toolbox---Hot-Holding.
Inspector's notes
Observed individual commercial packets of butter with internal temperature between 68 and 77 degrees Fahrenheit in a container at room temperature next to the server's juice and hot water dispensers. PIC discarded butter at the time of inspection as box said to keep butter refrigerated. Corrective Action: Corrected at time of inspection.
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PRIORITY VIOLATION-3-501.16(A)(2) and (B) - Priority: Time/Temperature Control for Safety Food, Cold Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you.https://www.maricopa.gov/4576/AMC-Toolbox---Cold-Holding.
Inspector's notes
Observed quaternary ammonia (quat) sanitizer with concentration above 500 ppm. PIC diluted sanitizer to 400 ppm at the time of inspection. Discussed diluting and checking each batch of sanitizer as dispenser is dispensing too strong. Also discussed following test strip instructions. Namely, immerse in the solution for 10 seconds, not in the foam and do not shake the test strip. For food contact surfaces, quat sanitizer shall be between 150 and 400 according to manufacturer guidelines. Corrective Action: Corrected at time of inspection.
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PRIORITY VIOLATION-7-204.11 - Priority: Sanitizers, Criteria-Chemicals
Inspector's notes
Observed establishment using high temperature dishwasher without having a temperature measuring device. Discussed having 160 degree Fahrenheit dishwasher stickers, or a max/min thermometer for ensuring that at the point of the dishes, the temperature has reached at least 160 degrees Fahrenheit. Corrective Action: Correct prior to re-inspection.
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4-204.115 - Priority Foundation: Warewashing Machines, Temperature Measuring Devices. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4574/AMC-Toolbox---Food-Contact-Surfaces.
Apr 22, 2025RoutinecleanA
No violations noted at time of inspection. Emailed the Big 6 handout.No County legal action will result from this inspection.
Jan 9, 2025RoutinecleanA
No violations noted at time of inspection. Emailed food safety handouts.No County legal action will result from this inspection.
2024
Oct 28, 2024RoutinecleanA
No violations noted at time of inspection. Discussed removing labels from equipment and dishes prior to washing.No County legal action will result from this inspection.
Aug 14, 2024RoutinecleanA
No County legal action will result from this inspection.No violations noted at time of inspection.
May 9, 2024RoutinecleanA
This establishment received a(n) A Grade and had 0 Priority and 0 Priority Foundation violations on this inspection.No violations noted at time of inspection.Calibrated thermometer.No County legal action will result from this inspection.The inspection report was emailed and confirmed during the inspection.On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permit invoice(s) to permittees. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal. If you are unsure whether your email address is accurate, you may: • Contact your inspector using the phone number or email on your last inspection report to review, or • Contact the Department using the email addresses below, o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food) o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants) o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets) o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review) If you need to update your email address and/or other contact information, please submit an administrative change request form at the below website https://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181.Award: A,Signer: Keith Johnson
Feb 2, 2024RoutinecleanA
This establishment received a(n) A Grade and had 0 Priority and 0 Priority Foundation violations on this inspection.No violations noted at time of inspection.Discussed foodborne illness. Discussed date marking.Calibrated thermometer.No County legal action will result from this inspection.The inspection report was emailed and confirmed during the inspection.On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permit invoice(s) to permittees. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal. If you are unsure whether your email address is accurate, you may: • Contact your inspector using the phone number or email on your last inspection report to review, or • Contact the Department using the email addresses below, o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food) o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants) o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets) o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review) If you need to update your email address and/or other contact information, please submit an administrative change request form at the below website https://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181.Signer: Kevin Johnson,Award: A
2023
Nov 14, 2023RoutinecleanA°
This establishment is not participating in the award program at this time and had 0 Priority and 0 Priority Foundation violations on this inspection.Discussed reheating times, temps and methods. No County legal action will result from this inspection.The inspection report was emailed and confirmed during the inspection.On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permit invoice(s) to permittees. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal. If you are unsure whether your email address is accurate, you may: • Contact your inspector using the phone number or email on your last inspection report to review, or • Contact the Department using the email addresses below, o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food) o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants) o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets) o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review) If you need to update your email address and/or other contact information, please submit an administrative change request form at the below website https://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181.Award: Not Participating,Signer: Carol Mazza
Aug 25, 2023RoutinecleanA°
This establishment is not participating in the award program at this time and had 0 Priority, 0 Priority Foundation violations on this inspection.Discussed date marking and discarding.No County legal action will result from this inspection.The inspection report was emailed and confirmed during the inspection.The Environmental Services Department will begin emailing permit card(s) and permit invoice(s) to permittees in the coming months. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal. If you are unsure whether your email address is accurate, you may: • Contact your inspector using the phone number or email on your last inspection report to review, or • Contact the Department using the email addresses below, o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food) o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants) o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets) o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review) Note: If you need to update your email address and/or other contact information, please submit an administrative change request form at the below website https://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181 or call 602-506-6824.Award: Not Participating,Signer: David Reyes
This address holds 2 food permits
Maricopa County issues a separate permit for each kitchen rather than for each restaurant name, so large properties hold several. Each is inspected and scored on its own. The county does not publish which kitchen serves which venue.
Nearby restaurants
Other places to eat within a short walk, with their current scores.
- 100Copper SpringsA3755 S Rome St · 170 m away
- 99The Center at Val VistaA°3744 S Rome St · 220 m away
- 100Homewood SuitesA3623 S Val Vista Dr · 370 m away
- 93Mercy Gilbert Medical CenterA°3555 S Val Vista Dr · 420 m away
- —Phoenix Children's Hospital3555 S Val Vista Dr · 420 m away
- 1007-Eleven #47385AA3725 S Val Vista Dr · 450 m away
- 100Starbucks Coffee #60589A°3635 S Val Vista Dr · 460 m away
- 100Kolache CafeA°3635 Val Vista Dr · 460 m away
Data from Maricopa County Environmental Services public records, last checked Sep 16, 2026. Grades marked with ° are computed equivalents for establishments not participating in the county's voluntary grading program. View official county records →