Haven Health
A4202 N 20th Ave, Phoenix 85015
Food Establishment - Eating & Drinking · Permit FD-52305
Score based on 14 scored inspections on record, weighted toward recent visits (one-year half-life). How scoring works
County record last checked Sep 24, 2026.
Score over time
Inspection history15 on record
2026
Sep 21, 2026RoutinecleanA
Predefined Comment: No County legal action will result from this inspection.Reviewed and discussed: stocking procedures at hand sinks; hot water pressure at back of house hand sink. Recommend: repairing ceiling above 3 compartment sink; repair wall by exit door; replace door sweep to back door; anti-rust treatment to main walk in door inside parts; repair clove base behind low temperature dish machine. Of note: Establishment has work order to repair leaks at 3 compartment sink. Provided via email: vomit clean up procedures; 9 Food allergy handout.
Jun 17, 2026Routine1 priorityall corrected on siteB
No County legal action will result from this inspection.Of Note: Discussed hand washing procedures with PIC. Also discussed active work orders for icicle formation inside walk-in freezer with PIC.
Inspector's notes
Observed no sanitizer being dispensed at the mechanical low-temp dish machine at time of inspection. Observed sanitizer bucket used to dispense into dish machine to be empty. PIC stated that they are out of sanitizer to replace the bucket beneath the unit. Instructed PIC to conduct all warewashing activities at the 3-comp sink until sanitizer is available for the low-temp dish machine. Food-contact surfaces must be properly sanitized after washing and rinsing. Discussed the importance of proper sanitizer levels and proper monitoring of sanitizer levels. PIC relocated all food-contact surfaces to warewashing area to be washed, rinsed, and sanitized at the time of inspection. Corrective Action: Corrected at time of inspection.
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PRIORITY VIOLATION-4-501.114 (A-E) - Priority: Manual and Mechanical Warewashing Equipment, Chemical Sanitization- Temperature, pH, Concentration and Hardness. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4574/AMC-Toolbox---Food-Contact-Surfaces.
Mar 30, 2026Routine1 foundation3 coreB°
Discussed proper handwashing with the PIC. Provided the PIC with handwashing, CFPM, and proper storage handouts.Predefined Comment: No County legal action will result from this inspection.
Inspector's notes
The PIC is not a certified food protection manager. Maricopa County requires all establishments that serve open food, which requires time/temperature control for food safety, to have at least one certified Food Protection Manager (CFPM) on staff. The Person in Charge shall be a CFPM and is required to be onsite during the hours of operation. This certificate must be visible or readily accessible and kept at the establishment for all inspections. Corrective Action: Correct prior to next routine inspection.
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2-102.12(A) - Core: Certified Food Protection Manager. For a permanent fix to this violation, check out these resources on our website. https://www.maricopa.gov/5114/Food-Restaurants
Inspector's notes
No soap provided at the hand wash sink in the ware wash area. PIC provided soap. Ensure that public/employee handwashing facilities are provided with a suitable hand cleanser. Corrective Action: Corrected at time of inspection.
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6-301.11 - Priority Foundation: Handwashing Cleanser, Availability. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox: Handwashing.
Inspector's notes
Raw bacon stored over multiple boxes/containers of pasta and potato salad items. (*All of the pasta and potato salad items were packaged and covered.) PIC relocated the bacon to proper location. Ensure that food items are protected from cross contamination during storage, preparation, display. Corrective Action: Corrected at time of inspection.
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3-302.11 (A3-8) - Core: Packaged and Unpackaged Food-Separation, Packaging, and Segregation; General Food Protection. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4621/AMC-Toolbox---Cross-Contamination.
Inspector's notes
The cap is missing off of the AVB at the mop sink and it is leaking when turned on. Ensure that the plumbing is properly repaired and maintained in good repair. Corrective Action: Correct prior to next routine inspection.
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5-205.15 (B) - Core: System Maintained in Good Repair; Maintained
2025
Nov 12, 2025Routine1 foundationall corrected on siteB
Predefined Comment: No County legal action will result from this inspection.Observed deliveries received at 41*F. Discussed establishment procedures regarding: commercial grade equipment
Inspector's notes
Corrective Action: Corrected at time of inspection.
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Observed no paper towels and hand sink near warewashing unit. All hand sinks obstructed at start of inspection with rolling carts. Employee stocked paper towel dispenser and removed carts. Person in charge to speak with employees on usage and availability of hand sink 6-301.12 - Priority Foundation: Hand Drying Provision. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox: Handwashing. Predefined Comment: Handwash sinks must be supplied with hot water of at least 100°F, soap and an approved hand drying provision at all times. Facilities must be maintained in a condition that promotes handwashing. Predefined Comment: PIC relocated all items blocking handwash sink at time of inspection.
Aug 25, 2025Routine1 coreA°
Predefined Comment: No County legal action will result from this inspection.Discussed establishment procedures regarding: temperature monitoring and logs, and ambient air thermometers
Observed walk-in refrigerator with an ambient temperature of 41-44*F. Door to walk-in unable to self-close and remains propped open without force. Adjoining freezer with an ambient temperature of 20*F. Person in charge call work order on door. With freezer door open, unit able to hold an ambient temperature of 41*F and below. Establishment to continue to monitor temperatures frequently throughout the day. No food to be held in unit if unit unable to hold a temperature of 41*F or below. 4-501.11 - Core: Good Repair and Proper Adjustment-Equipment Addl Notes: Predefined Comment: All equipment must be maintained in good repair at all times. Repair all equipment to a state of good repair prior to next routine inspection.
Jul 14, 2025Re-InspectioncleanA°
Predefined Comment: No County legal action will result from this inspection.Upon re-inspection, walk-in refrigerator with an ambient temperature of 35*F and adjoining freezer with an ambient temperature of -1*F. Violation 33 corrected.
Jul 11, 2025Routine1 priority1 foundationB
Predefined Comment: No County legal action will result from this inspection.Discussed establishment procedure regarding: temperature logs and temperature monitoring
Inspector's notes
Corrective Action: Corrected at time of inspection.
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Observed all items in walk-in refrigerator (pasta salads, fruit salads, yogurt, milk, ham, breakfast meats, peeled hard boiled eggs, cheeses, coleslaw, etc) with an internal temperature ranging 48-57*F. Person in charge unable to determine temperature of foods within 6 hours of inspection. Person in charge voluntarily discarded all temperature-controlled foods. PRIORITY VIOLATION-3-501.16(A)(2) and (B) - Priority: Time/Temperature Control for Safety Food, Cold Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you.https://www.maricopa.gov/4576/AMC-Toolbox---Cold-Holding. Predefined Comment: All TCS foods improperly cold held were discarded by PIC at time of inspection. Predefined Comment: Except during preparation, cooking, cooling or when time is used as a control all TCS foods must be maintained at 41°F or below. Eggs not treated to destroy Salmonellae can be stored in equipment that maintains an ambient air temperature of 45°F or below.
Inspector's notes
Corrective Action: Correct prior to re-inspection.
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Observed walk-in refrigerator with an ambient temperature of 51*F. Adjoining freezer with an ambient temperature of 20*F. Person in charge called technician to maintenance units same day. With freezer door open, unit able to hold an ambient temperature of 41*F and below. Establishment to continue to monitor temperatures frequently throughout the day. No food to be held in unit if unit unable to hold a temperature of 41*F or below. Re-inspection to occur by 7/14/2025. 4-301.11 - Priority Foundation: Cooling, Heating, and Holding Capacities-Equipment. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4617/AMC-Toolbox---Cooling. Predefined Comment: Cold holding equipment must have the capacity to maintain TCS foods at 41°F or below. Must repair cold holding equipment such that it maintains TCS foods at 41°F or below.
Mar 26, 2025Routine2 coreA
Predefined Comment: No County legal action will result from this inspection.Discussed establishment procedures regarding: usage of ice, rodent traps, paper towels, and usage of test strips
Inspector's notes
Corrective Action: Correct prior to next routine inspection.
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Observed coleslaw, ham sandwich, american cheese, and chef salads sealed in food cart in walk-in with an internal temperature ranging 46-48*F. Person in charge stated they were cooling from lunch service (within 1 hour prior to inspection). Recommended removing food from cart and removing lid for proper cooling. 3-501.15 (B) - Core: Cooling Methods; Covered and Properly Arranged Containers. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4617/AMC-Toolbox---Cooling. Predefined Comment: TCS foods must be cooled in: uncovered/loosely covered, shallow containers less than 4 inches deep, in equipment designed to rapidly cool, by using an ice bath, by using ice as an ingredient, or another effective means.
Inspector's notes
Corrective Action: Correct prior to next routine inspection.
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Walk-in refrigerator with an ambient temperature of 46*F. Foods at an internal temperature of 41-43*F. Person in charge stated unit was in defrost. After 15 minutes, unit reached an ambient temperature of 41*F. Recommended maintenance on unit. 4-501.11 - Core: Good Repair and Proper Adjustment-Equipment Predefined Comment: All equipment must be maintained in good repair at all times. Repair all equipment to a state of good repair prior to next routine inspection.
2024
Nov 1, 2024RoutinecleanA
Predefined Comment: No County legal action will result from this inspection.
Sep 4, 2024RoutinecleanA
Predefined Comment: No County legal action will result from this inspection.
Jun 5, 2024Routine1 coreA
No County legal action will result from this inspection.This establishment received a(n) A Grade and had 0 Priority, 0 Priority Foundation violations on this inspection. The inspection report was emailed.------On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permit invoice(s) to permittees. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal. If you are unsure whether your email address is accurate, you may: • Contact your inspector using the phone number or email on your last inspection report to review, or • Contact the Department using the email addresses below, o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food) o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants) o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets) o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review) If you need to update your email address and/or other contact information, please submit an administrative change request form at the below website https://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181.Award: A,Signer: Robert Reilly
Core-4-602.11 (E), C: Equipment Food-Contact Surfaces and Utensils-Frequency; Non-TCS. -- There is organic matter adhering to the inside top of the ice machine ice bin. Clean and sanitize. ** Surfaces of UTENSILS and EQUIPMENT contacting FOOD that is not TIME/TEMPERATURE CONTROL FOR SAFETY FOOD shall be cleaned: ... (4) In EQUIPMENT such as ice bins and BEVERAGE dispensing nozzles and enclosed components of EQUIPMENT such as ice makers, ... (a) At a frequency specified by the manufacturer, or (b) Absent manufacturer specifications, at a frequency necessary to preclude accumulation of soil or mold. ** For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4574/AMC-Toolbox---Food-Contact-Surfaces. Correct By: Correct Prior To Next Routine Inspection
Mar 8, 2024Advisorynot scoredclean
Dietary director, Robert R., provided corrective action plan via email on 2/28. Per conversation on 3/8, establishment will not be using time as a control policy and will be monitoring temperatures on ice baths and steam tables to ensure proper control of food safety.
Feb 27, 2024Routine1 priority1 foundation1 coreB
Observed deliveries received at 41*F and below at time of inspection.This establishment received a(n) B Grade and had 0 Priority and 2 Priority Foundation violations on this inspection.Discussed establishment procedures regarding: hot holding, cold holding, use of pesticides, sanitation strength/dispenser, plumbing at hand sink, restricted personnel No County legal action will result from this inspection.Inspection report emailed.On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permit invoice(s) to permittees. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal. If you are unsure whether your email address is accurate, you may: • Contact your inspector using the phone number or email on your last inspection report to review, or • Contact the Department using the email addresses below, o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food) o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants) o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets) o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review) If you need to update your email address and/or other contact information, please submit an administrative change request form at the below website.https://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181Award: B,Signer: Robert Reilly
Core-6-501.11, C: Repairing-Premises, Structures, Attachments, and Fixtures-Methods Leak at condenser in walk-in freezer and heavy rusting on wall in walk-in refrigerator causing a ice to form onto piping and hole on wall. All areas should be in good repair, and smooth and easily cleanable. Person in charge to place a work order. Correct By: Correct Prior To Next Routine Inspection
Priority Foundation-3-501.19 (A1, B2, C2-3), Pf: Time as a Public Health Control; Documentation. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4125/Food-SafetyOperator-Resources. Metal bin of salad and shredded cheddar (internal temperature of 54-58*F), sitting on a bed of ice, with the ice touching only the bottom of bin. Beans, chicken noodle soup, and ground beef (internal temperature of 94-125*F) in steam table with water about 5inches from bottom of pan. Person in charge stated food is prepared one hour prior to service, final cooking temperature is documented, placed in service units, and discarded immediately after service (total of 3 hours). No written policy for time control available at time of inspection. Person in charge to provide policy prior to reinspection on 3/8/2024. Correct By: Correct Prior To Reinspection
PRIORITY VIOLATION-7-206.12, P: Rodent Bait Stations Observed open mouse traps in dry food storage, and pesticides in chemical room. Rodent bait shall be contained in a covered, tamper-resistant bait station. A restricted use pesticide shall be applied only by an applicator certified as a person under the direct supervision of a certified applicator. Person in charge removed items, and will speak with maintenance about scheduling routine maintenance with a certified applicator. Correct By: Corrected At Time Of Inspection
2023
Dec 5, 2023RoutinecleanA
No violations noted during inspectionThis establishment received a(n) A Grade and had 0 Priority and 0 Priority Foundation violations on this inspection.Discussed establishment procedures regarding: shelving, freezer maintenance, and meal times and serviceNo County legal action will result from this inspection.Inspection report emailed.On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permit invoice(s) to permittees. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal. If you are unsure whether your email address is accurate, you may: • Contact your inspector using the phone number or email on your last inspection report to review, or • Contact the Department using the email addresses below, o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food) o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants) o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets) o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review) If you need to update your email address and/or other contact information, please submit an administrative change request form at the below website.https://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181Award: A,Signer: Robert Reilly
Sep 26, 2023RoutinecleanA
This establishment received a(n) A Grade and had 0 Priority, 0 Priority Foundation violations on this inspection.**Discussed pasteurized egg requirement, and in-use utensil storage**No County legal action will result from this inspection.Report emailed. The Environmental Services Department will begin emailing permit card(s) and permit invoice(s) to permittees in the coming months. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal. If you are unsure whether your email address is accurate, you may: • Contact your inspector using the phone number or email on your last inspection report to review, or • Contact the Department using the email addresses below, o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food) o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants) o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets) o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review) Note: If you need to update your email address and/or other contact information, please submit an administrative change request form at the below website https://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181 or call 602-506-6824.Award: A,Signer: Sonya C.
Nearby restaurants
Other places to eat within a short walk, with their current scores.
- 99Food CityA+1940 W Indian School Rd · 100 m away
- 99Center for Health and RecoveryA1950 W Heatherbrae Dr · 150 m away
- 100Buffalo Wild Wings GoA1950 W Indian School Rd · 200 m away
- 96Yin's Chinese RestaurantA1950 W Indian School Rd · 200 m away
- 99SubwayA1950 W Indian School Rd · 200 m away
- 96Burger KingA4102 N 19th Ave · 270 m away
- 91One Love CafeB4115 N 19th Ave · 300 m away
- 98Domino's PizzaA1850 W Indian School Rd · 330 m away
Data from Maricopa County Environmental Services public records, last checked Sep 24, 2026. Grades marked with ° are computed equivalents for establishments not participating in the county's voluntary grading program. View official county records →