PlateScore

Dairy Queen

A

5217 S Central Ave, Phoenix 85040-8721

Food Establishment - Eating & Drinking · Permit FD-23-04032

Score based on 8 scored inspections over the county's rolling 3-year window, weighted toward recent visits. How scoring works

97
Excellent

Phoenix restaurant avg: 95

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Score over time

1000602023202420252026Dec 5, 2023 — Routine — score 73 (1 priority, 2 foundation, 2 core)Dec 27, 2023 — Routine — score 98 (0 priority, 0 foundation, 2 core)Mar 21, 2024 — Routine — score 100 (0 priority, 0 foundation, 0 core)Aug 21, 2024 — Routine — score 100 (0 priority, 0 foundation, 0 core)Mar 27, 2025 — Routine — score 100 (0 priority, 0 foundation, 0 core)Jul 18, 2025 — Routine — score 98 (0 priority, 0 foundation, 2 core)Feb 6, 2026 — Routine — score 97 (0 priority, 0 foundation, 3 core)Jul 14, 2026 — Routine — score 96 (0 priority, 0 foundation, 4 core)96
Score per routine inspection and re-inspection; dashed line marks the “Poor” threshold (60).

Inspection history8 on record

2026

Jul 14, 2026Routine4 coreA

Predefined Comment: No County legal action will result from this inspection.

#38 — Insects, Rodents and Animals not PresentCore6-202.15

Inspector's notes

Observed worn down weather-stripping seat at front door and backdoor with gaps and exposing to outdoor. Discussed with PIC that required to protect outer openings to prevent pests from entering facility.

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6-202.15 - Core: Outer Openings, Protected Predefined Comment: Establishment must be maintained free of pests and all pest control measures must be conducted. Corrective Action: Correct prior to next routine inspection.

#51 — Plumbing Installed; Proper Backflow DevicesCore5-205.15

Inspector's notes

Observed mop sink faucet cold water knob leaking and 3 compartment sink faucet leaking. Discussed with PIC that all plumbing required to be maintained in good repair at all times.

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5-205.15 (B) - Core: System Maintained in Good Repair; Maintained Predefined Comment: All plumbing must be maintained in good repair at all times. Corrective Action: Correct prior to next routine inspection.

#54 — Garbage/Refuse Properly Disposed; Facilities MaintainedCore5-501.115

Inspector's notes

Observed trash/litter around dumpster area and parking lot in front and back of store. Discussed with PIC that required to maintain areas free of trash and litter. 2nd consecutive occurrence Corrective Action: Correct prior to next routine inspection.

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5-501.115 - Core: Maintaining Refuse Areas and Enclosures

#55 — Physical Facilities Installed, Maintained, and CleanCore6-501.114

Inspector's notes

Observed ice cream machine not in use being stored in front service area, behind register. Discussed with PIC that equipment not in use requires to be removed from facility and maintain premises clear of unnecessary equipment and clutter. 2nd consecutive occurrence Corrective Action: Correct prior to next routine inspection.

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6-501.114 - Core: Maintaining Premises, Unnecessary Items and Litter

Feb 6, 2026Routine3 coreA

Predefined Comment: No County legal action will result from this inspection.

#51 — Plumbing Installed; Proper Backflow DevicesCore5-205.15

Inspector's notes

Observed mop sink pipe leaking. Discussed with PIC that all plumbing required to be maintained in good repair at all times.

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5-205.15 (B) - Core: System Maintained in Good Repair; Maintained Predefined Comment: All plumbing must be maintained in good repair at all times. Corrective Action: Correct prior to next routine inspection.

#54 — Garbage/Refuse Properly Disposed; Facilities MaintainedCore5-501.115

Inspector's notes

Observed trash/litter around dumpster area and parking lot in front and back of store. Discussed with PIC that required to maintain areas free of trash and litter. Corrective Action: Correct prior to next routine inspection.

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5-501.115 - Core: Maintaining Refuse Areas and Enclosures

#55 — Physical Facilities Installed, Maintained, and CleanCore6-501.114

Inspector's notes

Observed ice cream machine not in use being stored in front service area, behind register. Discussed with PIC that equipment not in use requires to be removed from facility and maintain premises clear of unnecessary equipment and clutter. Corrective Action: Correct prior to next routine inspection.

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6-501.114 - Core: Maintaining Premises, Unnecessary Items and Litter

2025

Jul 18, 2025Routine2 coreA

Predefined Comment: No County legal action will result from this inspection.

#49 — Non-Food-Contact Surfaces CleanCore4-601.11

Inspector's notes

Observed buildup of food /dirt debris on reach-in refrigerator and freezer doors as wells as back door that divides establishment. Discussed with PIC that it is required to clean non-food contact surfaces more frequently.

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4-601.11(B) and (C) - Core: Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils Predefined Comment: Nonfood-contact surfaces shall be kept free of an accumulation of dust, dirt, food residue, and other debris. Nonfood-contact surfaces shall be cleaned at a frequency necessary to preclude accumulation of soil residues. Corrective Action: Correct prior to next routine inspection.

#55 — Physical Facilities Installed, Maintained, and CleanCore6-501.11

Inspector's notes

Observed missing weather seal on back door and visible light coming through cracks between door and doorway. Discussed with PIC that weather seal for backdoor is required to keep pests from entering.

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6-501.11 - Core: Repairing -Premises, Structures, Attachments, and Fixtures-Methods Predefined Comment: Establishment must be maintained free of pests and all pest control measures must be conducted by a licensed pest control specialist. Must eliminate current pest control problem and obtain pest control from a certified and licensed pest control specialist by re-inspection. Corrective Action: Correct prior to next routine inspection.

Mar 27, 2025RoutinecleanA

Predefined Comment: No County legal action will result from this inspection.

2024

Aug 21, 2024RoutinecleanA

No County legal action will result from this inspection.

Mar 21, 2024RoutinecleanA°

Core-2-102.12(A), C: Certified Food Protection Manager--No certified food protection manager (CFPM) was on site at time of inspection. Discussed having someone with a CFPM certification on site during all hours of operation per updated MCEHC.This establishment is not participating in the award program at this time and had 0 Priority, 0 Priority Foundation violations on this inspection.No County legal action will result from this inspection.Report was emailed. On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permitinvoice(s) to permittees. We need a current and accurate email address on file to ensure you receive acopy of your permit card and invoice(s) upon renewal.If you are unsure whether your email address is accurate, you may:• Contact your inspector using the phone number or email on your last inspection report to review, or• Contact the Department using the email addresses below,o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food)o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants)o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets)o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review)If you need to update your email address and/or other contact information, please submit anadministrative change request form at the below websitehttps://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181.Award: Not Participating,Signer: Selina Ontiveros

2023

Dec 27, 2023Routine2 coreA°

E&D, class 2 10+OC re-inspection was conducted with the manager, Nicole G. The establishment is open and operating.The establishment had replaced the 30-gallon water heater with a 50-gallon water heater. The hand sink is mounted but drainpipe was not connected. All other items had not been addressed. A minor remodel will be created to complete all items in the OC inspection report. Permit is approved.No County legal action will result from this inspection.Emailed the report to the owner and person in charge. The Environmental Services Department will begin emailing permit card(s) and permit invoice(s) to permittees in the coming months. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal. If you are unsure whether your email address is accurate, you may: • Contact your inspector using the phone number or email on your last inspection report to review, or • Contact the Department using the email addresses below, o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food) o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants) o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets) o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review) Note: If you need to update your email address and/or other contact information, please call 602-506-6824 or submit an administrative change request form at the below website: Form Center • Maricopa County, AZ • CivicEngage.Manager / person in charge must be a certified food protection manager (CFPM). Please obtain and maintain on site for inspection purpose. Please be advised that the person in charge must be a CFPM and presence on site at all operational hours. Food handlers must maintain food handler’s certifications.This establishment/operation has demonstrated sufficient compliance to proceed with the issuance of the permit. To complete the permitting process, issuance of this permit, and begin operation, the applicant must first submit payment of the annual operating permit fee to the Department’s Administrative Services. Fees paid up to this inspection approval do not include the annual operating permit fee. PAYMENT with a credit/debit card can be made via phone at 602-506-6824, Option 2. Per MCEHC Chapter I, Regs 4 & 5, no person shall conduct an operation or operate an establishment for which a permit is required without holding the necessary and valid permit to do so. Payment with a credit/debit card can be made on-line via select “Pay a Fee” at esd.maricopa.gov. Please note that if you select payment via online, the annual operating permit fee invoice may take up to 7 business days to post online. Also, checks and money orders are accepted via US Mail. If you select payment via US Mail, for further instructions please refer to the printed invoice. No operating permit is valid, until the permit fee is received by the Department. It is the responsibility of the permit holder/owner to notify MCESD if there are contact/ billing address changes.Award: Re-Inspection,Email Sent: CHECKED,Signer: Nicole Gabriel

#51 — Plumbing Installed; Proper Backflow DevicesCore5-205.15

Repeat Violation Core-5-205.15 (B), C: System Maintained in Good Repair; Maintained ___Provide rigid drainpipes for equipment, drain tray, drip tray, dump sink, etc. Ensure there is a minimum 1" air gap from the drainpipe to the flood rim of the floor sink. ___ Provide hot and cold water connection and faucet for the dump sink/ blender rinse sink at the front service area. ___Provide hot water well or dipper well for the front service area. ___ Finish connecting ware washing area's hand sink. ___ provide a recirculation pump and expansion tank on the water heater. Hot water must be at point of service within 45 seconds upon activation. Correct By: Correct Prior To Next Routine Inspection,Repeat Violations: 1st

#55 — Physical Facilities Installed, Maintained, and CleanCore6-501.11

Repeat Violation Core-6-501.11, C: Repairing-Premises, Structures, Attachments, and Fixtures-Methods __ __ Repair / replace cabinet door at the cake decorating area. __ Provide side splashguard on the left side of the front service hand sink. The cake decorating area is next to the hand sink. __ Replace acoustical ceiling tiles inside work zone, ware wash, and restroom with washable ceiling tiles where needed. __ Do not store tools, ladders on top of the walk-in unit as the walk-in panels cannot support heavy object. ___ Provide missing grout on floor tiles where needed. Please use siliconized grout. Correct By: Correct Prior To Next Routine Inspection,Repeat Violations: 1st

Dec 5, 2023Routine1 priority2 foundation2 coreB°

This establishment is not participating in the award program at this time and had 1 Priority, 2 Priority Foundation violations on this inspection.Inspection was conducted with the VP of operation, Jennifer R. The establishment is open and operating.Permit is not approved.You are hereby notified that you are operating this establishment in violation of the MCEHC. Per Chapter 1, Regulation 4(a) “No person shall conduct an operation or operate an establishment for which a permit is required without holding the necessary and valid permit to do so, unless otherwise specified in this Environmental Health Code.” County legal action may result due to violations observed during this inspection. Please contact the Department to schedule a follow-up inspection at 602.506.6980 once violations have been corrected. Please be advised that the New Business Permit Application fee includes one initial inspection and one follow-up inspection. Additional fees will be assessed for any additional follow-up plan review inspections.No County legal action will result from this inspection.The Environmental Services Department will begin emailing permit card(s) and permit invoice(s) to permittees in the coming months. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal. If you are unsure whether your email address is accurate, you may: • Contact your inspector using the phone number or email on your last inspection report to review, or • Contact the Department using the email addresses below, o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food) o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants) o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets) o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review) Note: If you need to update your email address and/or other contact information, please call 602-506-6824 or submit an administrative change request form at the below website: Form Center • Maricopa County, AZ • CivicEngageTo schedule an inspection, please submit a request form on-line at https://www.maricopa.gov/FormCenter/Environmental-Services-16/Plan-ReviewConstruction-Inspection-Reque-239 or by calling 602-506-6824.Award: Not Participating,Email Sent: CHECKED,Food Handler Cards: 0,Food Manager Licenses: 0,Signer: Nicole Gabriel

#10 — Adequate Handwashing Sinks, Properly Supplied and AccessiblePriority foundation5-203.11

Priority Foundation-5-203.11, Pf: Handwashing Sinks-Numbers and Capacities. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox---Handwashing. __ The ware washing area does not have a hand sink within the line of sight. Please provide a hand washing sink in this area. Sink must have hot and cold water. Correct By: Correct Prior To Reinspection

#38 — Insects, Rodents and Animals not PresentCore6-202.15

Core-6-202.15, C: Outer Openings, Protected -- Noted the front door is missing door sweeps. Please provide to prevent entrance of pests. Correct By: Correct Prior To Next Routine Inspection

#50 — Hot and Cold Water Available; Adequate PressurePriority foundation5-103.11

Priority Foundation-5-103.11, Pf: Capacity-Quantity and Availability __ The establishment only has a 30-gallon water heater. Provide a minimum 50-gallon tank water heater with 100% recovery rate to meet the hot water demand. Provide a recirculation pump to maintain hot water inside the building. Hot water must at 110*F minimum. It took over a minute for hot water to get to the hand wash sink at the front service area. Correct By: Correct Prior To Reinspection

#51 — Plumbing Installed; Proper Backflow DevicesPriority5-205.15

Core-5-205.15 (B), C: System Maintained in Good Repair; Maintained__ Noted work sinks at front service area are missing hot water lines. All sinks must have hot and cold water. Please provide new faucet with hot and cold water plumbed to the sinks. Provide a separate water line with angle stop at the mop sink for the chemical dispenser. Provide separate water connections for the chemicals dispensers at the mop sink and the 3-comp sink. Repair/ replace the faucet of the 3-comp sink. It is leaking at faucet. PRIORITY VIOLATION-5-202.13, P: Backflow Prevention, Air Gap__ Noted drainpipes from the work sinks and soft serve machines are flexible hoses. Replace the hoses with rigid PVC/ ABS pipes. Ensure they drainpipes can provide minimum 1" air gap from the finished floor. The 3-comp sink is directly connected to the sewer. Please provide hub drain or riser for the sink with 1" air gap from the top of the riser to the bottom of the sink. Correct By: Correct Prior To Reinspection

#55 — Physical Facilities Installed, Maintained, and CleanCore6-201.11

Core-6-201.11, C: Floors, Walls and Ceilings-Cleanability __ Noted the floor of the walk-in unit is heavily rusted. Please refinish to provide smooth / easily cleaned floor. Core-6-501.114, C: Maintaining Premises, Unnecessary Items and Litter__ Some of the broken equipment, cabinet doors are still inside the facility. Please remove/ repair / replace broken plumbing fixtures, doors, and sides of cabinet. Correct By: Correct Prior To Next Routine Inspection

Data from Maricopa County Environmental Services public records, last checked Jul 20, 2026. Grades marked with ° are computed equivalents for establishments not participating in the county's voluntary grading program. View official county records →