PlateScore

Pho Lotus Sai Gon Boyz Sandwiches

D°

835 N Gilbert Rd, Gilbert 85234

Food Establishment - Eating & Drinking · Permit FD-60210

Score based on 8 scored inspections on record, weighted toward recent visits (one-year half-life). How scoring works

County record last checked Sep 20, 2026.

59
Poor

Gilbert restaurant avg: 95

Compare with another

An inspection on May 6, 2026 found violations at the county's most serious (D-equivalent) level. Scores are held in the “Poor” band for 6 months after such events — until Nov 2, 2026, assuming no further incidents. How scoring works

Score over time

1000602023202420252026Nov 28, 2023 — Routine — score 97 (0 priority, 0 foundation, 3 core)Mar 19, 2024 — Routine — score 90 (0 priority, 2 foundation, 0 core)Jul 31, 2024 — Routine — score 84 (1 priority, 0 foundation, 1 core)Nov 12, 2024 — Routine — score 100 (0 priority, 0 foundation, 0 core)Apr 1, 2025 — Routine — score 99 (0 priority, 0 foundation, 1 core)Jul 7, 2025 — Routine — score 84 (0 priority, 3 foundation, 1 core)Oct 6, 2025 — Routine — score 85 (1 priority, 0 foundation, 0 core)May 6, 2026 — Routine — score 38 (3 priority, 3 foundation, 2 core)38
Score per routine inspection and re-inspection; dashed line marks the “Poor” threshold (60).

Inspection history10 on record

2026

May 13, 2026Advisorynot scoredclean
May 6, 2026Routine3 priority3 foundation2 coreD°

No County legal action will result from this inspection.Inspection report emailed. AMC training visit scheduled for 5/13/26 at 8:30AM.

#22 — Proper Cold Holding TemperaturesPriority3-501.16

Inspector's notes

**2nd consecutive violation** Observed raw beef and chicken in the reach-in cooler on the line with internal temperatures ranging from 46-48*F when measured with a probe thermometer. According to manager, lid on the cooler had been left open. Beef and chicken were moved to the walk-in to rapidly cool at time of inspection. Corrective Action: Corrected at time of inspection.

Show full county text

PRIORITY VIOLATION-3-501.16(A)(2) and (B) - Priority: Time/Temperature Control for Safety Food, Cold Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you.https://www.maricopa.gov/4576/AMC-Toolbox---Cold-Holding.

#23 — Proper Date Marking and DispositionPriority foundation3-501.17

Inspector's notes

Observed pho broth with a preparation date mark of 4/20. According to manager, broth is made daily and sticker was not updated. Observed opened milk and coconut milk with no date mark. Open, ready-to-eat, TCS foods must be date marked within 24 hours and sold or discarded within 7 days, day of preparation being day 1. All items were properly date marked at time of inspection. Corrective Action: Corrected at time of inspection.

Show full county text

3-501.17 - Priority Foundation: Ready-To-Eat Time/Temperature Control for Safety Food, Date Marking. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4125/Food-SafetyOperator-Resources.

#24 — Time as a Public Health Control: Procedures and RecordsPriority foundation3-501.19

Inspector's notes

Observed rice noodles in water at room temperature with no time label for time as a control. All items on time as a control must have documentation on the written policy and documentation of the 4 hour time. Rice noodles were labeled at time of inspection. Corrective Action: Corrected at time of inspection.

Show full county text

3-501.19 (A1, B2, C2-3) - Priority Foundation: Time as a Public Health Control; Documentation. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4125/Food-SafetyOperator-Resources.

#28 — Toxic Substances Properly Identified, Stored, and Used; Held for Retail Sale, Properly StoredPriority7-207.11

Inspector's notes

Observed bottles of medicine stored above cooler in the boba area and next to the dry storage boba items. All medicines must be stored separately from customer food to prevent contamination. Medicines were properly stored at time of inspection. Corrective Action: Corrected at time of inspection.

Show full county text

PRIORITY VIOLATION-7-207.11 (B) - Priority: Restriction and Storage-Medicine; Storage & labeling

#33 — Proper Cooling Methods Used; Adequate Equipment for Temperature ControlPriority foundation3-501.15

Inspector's notes

Observed cooked meat in the bottom of the reach-in cooler on the cook line with an internal temperature of 65-70*F. According to manager, meat had been cooked shortly before inspection. All food must be cooled in the walk-in in a shallow, uncovered container to allow for rapid cooling. Meat was moved to the walk-in to cool at time of inspection. Corrective Action: Corrected at time of inspection.

Show full county text

3-501.15 (A) - Priority Foundation: Cooling Methods. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4617/AMC-Toolbox---Cooling.

#38 — Insects, Rodents and Animals not PresentCore6-501.111

Inspector's notes

Observed several flies in the kitchen. Please seal outer openings, keep doors closed, and monitor for pests. Keep establishment free of pests prior to the next routine inspection. Corrective Action: Correct prior to next routine inspection.

Show full county text

6-501.111 (A-B, D) - Core: Controlling Pests; Monitoring

#47 — Food and Non-Food-Contact Surfaces Cleanable, Properly Designed, Constructed and UsedPriority4-102.11

Inspector's notes

Observed frozen meat stored directly in plastic grocery bags. Use of non-food grade bags (including to-go bags and trash bags) is not approved for storage of open food items to prevent migration of deleterious substances. Please discontinue use of grocery bags for food storage. Corrective Action: Correct prior to next routine inspection.

Show full county text

PRIORITY VIOLATION-4-102.11 (A)(1) and (B)(1) - Priority: Characteristics-Single-Service and Single-Use; Migration of Deleterious Substances; Safe

#49 — Non-Food-Contact Surfaces CleanCore4-602.13

Inspector's notes

Observed food debris buildup on the outside of equipment. All nonfood contact surfaces and equipment must be kept clean and free of food debris. Please maintain equipment and facility clean prior to the next routine inspection. Corrective Action: Correct prior to next routine inspection.

Show full county text

4-602.13 - Core: Nonfood Contact Surfaces

2025

Oct 6, 2025Routine1 priorityall corrected on siteB°

No County legal action will result from this inspection.Observed remodeling done to the adjoining dining room. A hand sink, three compartment sink, and ice machine have been installed. Please submit for a remodel online. Link provided in email. Inspection report emailed.

#22 — Proper Cold Holding TemperaturesPriority3-501.16

Inspector's notes

Observed cooked chicken, shrimp, tripe, meatballs, and bean sprouts in the reach-in cooler on the cook line with internal temperatures ranging from 46-55*F when measured with a probe thermometer. According to person in charge, items had been in the cooler since the afternoon lunch rush (less than 4 hours). All TCS (time and temperature controlled for safety) foods must maintain internal temperatures of 41*F and below. All items were moved to the walk-in at time of inspection to cool to 41*F. Corrective Action: Corrected at time of inspection.

Show full county text

PRIORITY VIOLATION-3-501.16(A)(2) and (B) - Priority: Time/Temperature Control for Safety Food, Cold Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you.https://www.maricopa.gov/4576/AMC-Toolbox---Cold-Holding.

Jul 7, 2025Routine3 foundation1 coreB°

No County legal action will result from this inspection.Inspection report delivered via email.

#10 — Adequate Handwashing Sinks, Properly Supplied and AccessiblePriority foundation5-205.11

Inspector's notes

Observed employee using front hand sink to rinse drink glasses. Hand sinks must be used for hand washing only to prevent contamination. Discussed only washing glasses in the back three compartment sink. Corrective Action: Corrected at time of inspection.

Show full county text

5-205.11 - Priority Foundation: Using a Handwashing Sink-Operation and Maintenance. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox: Handwashing.

#24 — Time as a Public Health Control: Procedures and RecordsPriority foundation3-501.19

Inspector's notes

Observed rice noodles at room temperature with no time stamp. Rice noodles must be time stamped to be replaced every four hours at room temperature to prevent bacterial growth. Rice noodles were labeled at time of inspection. Corrective Action: Corrected at time of inspection.

Show full county text

3-501.19 (A1, B2, C2-3) - Priority Foundation: Time as a Public Health Control; Documentation. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4125/Food-SafetyOperator-Resources.

#33 — Proper Cooling Methods Used; Adequate Equipment for Temperature ControlPriority foundation3-501.15

Inspector's notes

Observed fried tofu being stored above cooling threshold in the reach-in cooler on the line. All TCS (time and temperature controlled for safety) food must be stored below the cooling threshold to ensure food is properly cold held. Tofu was moved to the bottom of the unit at time of inspection. Corrective Action: Corrected at time of inspection.

Show full county text

3-501.15 (A) - Priority Foundation: Cooling Methods. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4617/AMC-Toolbox---Cooling.

#55 — Physical Facilities Installed, Maintained, and CleanCore6-501.12

Inspector's notes

Observed buildup of food debris and soil throughout establishment, under equipment, on walls, and on surfaces of equipment. Discussed cleaning dust and black organic matter from surfaces in the walk-in. Deep clean establishment and maintain clean prior to the next routine inspection. Corrective Action: Correct prior to next routine inspection.

Show full county text

6-501.12 - Core: Cleaning, Frequency and Restrictions

Apr 1, 2025Routine1 coreall corrected on siteA

No County legal action will result from this inspection.Inspection report delivered via email.

#38 — Insects, Rodents and Animals not PresentCore6-202.15

Inspector's notes

Observed back door left open with no screen. Doors must be kept closed at all times to prevent insects from entering the establishment. Door was closed at time of inspection. Corrective Action: Corrected at time of inspection.

Show full county text

6-202.15 - Core: Outer Openings, Protected

2024

Nov 12, 2024RoutinecleanA

No County legal action will result from this inspection.Inspection report delivered via email. Discussed cooling methods.

Jul 31, 2024Routine1 priority1 coreB°

No County legal action will result from this inspection.Inspection report delivered via email.Discussed creating designated employee areas for food and beverages.Discussed time as control written policy. Resources provided to help write written policy.

#2 — Certified Food Protection ManagerCore2-102.12

Inspector's notes

Observed no certified food protection manager (CFPM) on duty. A CFPM must be on duty during all hours of operation. Corrective Action: Correct prior to next routine inspection.

Show full county text

2-102.12(A) - Core: Certified Food Protection Manager. For a permanent fix to this violation, check out these resources on our website. https://www.maricopa.gov/5114/Food-Restaurants

#22 — Proper Cold Holding TemperaturesPriority3-501.16

Inspector's notes

Observed raw beef in the reach-in on the cook line with an internal temperature of 53*F when measured with a probe thermometer. According to person in charge (PIC), beef had been taken out of reach-in during lunch about an hour ago and was placed back in reach-in. All hazardous foods must maintain internal temperatures of 41*F and below. Beef was moved to walk-in to cool at time of inspection. Corrective Action: Corrected at time of inspection.

Show full county text

PRIORITY VIOLATION-3-501.16(A)(2) and (B) - Priority: Time/Temperature Control for Safety Food, Cold Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you.https://www.maricopa.gov/4576/AMC-Toolbox---Cold-Holding.

Mar 19, 2024Routine2 foundationall corrected on siteB°

This establishment is not participating in the award program at this time and had 0 Priority, 2 Priority Foundation violations on this inspection.Inspection conducted with RS#1508.The following items were discussed with Owner/manager and district inspector:Cooling procedure, method, hand washing requirement, how to keep cold/hot food at required temperature during operation (do not overflow the TCS food inside top cold table of the line refrigerator). Recommended to keep a maintenance cleaning schedule. Discussed prevention of possible cross connection at mop sink. Discussed legal action for any non compliant violations. Discussed clean/sanitize all commonly used menu between customers. No County legal action will result from this inspection.Inspection report emailed to Owner/manager.****The Environmental Services Department will begin emailing permit card(s) and permit invoice(s) to permittees in the coming months. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal.If you are unsure whether your email address is accurate, you may:• Contact your inspector using the phone number or email on your last inspection report to review, or• Contact the Department using the email addresses below,o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food)o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants)o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets)o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review)Note: If you need to update your email address and/or other contact information, please submit an administrative change request form at the below websitehttps://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181 or call 602-506-6824.Award: Not Participating,Signer: Hien Nguyen, Owner/Manager

#23 — Proper Date Marking and DispositionPriority foundation3-501.17

Priority Foundation-3-501.17, Pf: Ready-To-Eat Time/Temperature Control for Safety Food - Date Marking. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4125/Food-SafetyOperator-Resources. Pho Meatballs, tendon, cooked, sticky rice in walk in cooler were not observed with prepped date. Addressed code with owner/manager. Made date is now labeled on containers of these items by owner. Correct By: Corrected At Time Of Inspection

#24 — Time as a Public Health Control: Procedures and RecordsPriority foundation3-501.19

Priority Foundation-3-501.19 (A1, B2, C2-3), Pf: Time as a Public Health Control; Documentation. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4125/Food-SafetyOperator-Resources. Pho rice noodle probed at 72 degree F. , fried onion with oil probed at 68 degree F. set at room temperature without time log of 4 hours. Coached Owner/manager regarding written policy and time log for any tcs food items that can be use during rush hours/at the line. Owner stated that fried onion and oil was prepared at 11am, rice noodles brought out from walk in at 11am. Please discard these items by 3pm. Correct By: Corrected At Time Of Inspection

Jan 3, 2024Advisorynot scoredclean

Stopped by newly opened adjoining location to ensure additional permit is not needed. Upon Inspection, noted shared kitchen with no major changes and is accessible from the inside of the new dining room. No additional permit is required.Reviewed inspection rights and discussed purpose of advisory visit with Vy Nguyen.

2023

Nov 28, 2023Routine3 coreA

This establishment received an A Grade and had 0 Priority, 0 Priority Foundation and 4 Core violations on this inspection.Inspection report was delivered via email.No County legal action will result from this inspection.On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permit invoice(s) to permittees. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal.If you are unsure whether your email address is accurate, you may:• Contact your inspector using the phone number or email on your last inspection report to review, or• Contact the Department using the email addresses below,o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food)o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants)o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets)o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review)If you need to update your email address and/or other contact information, please submit an administrative change request form at the below websitehttps://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181.Award: A,Food Manager Licenses: 1,Signer: John T. Evans

#49 — Non-Food-Contact Surfaces CleanCore4-601.11

Repeat Violation Core-4-601.11, C: Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils- Observed spilled food in the bottom of freezer near walk-in and various surfaces and inside of microwaves with buildup of debris. Please maintain equipment and surfaces throughout the kitchen clean to sight and touch and free of food debris. Second repeat violation. Correct By: Correct Prior To Next Routine Inspection,Repeat Violations: 2nd

#55 — Physical Facilities Installed, Maintained, and CleanCore6-501.114

Repeat Violation Core-6-501.114, C: Maintaining Premises, Unnecessary Items and Litter - Please remove unnecessary items from establishment to remove clutter and facilitate cleaning. Second repeat violation. Core-6-501.12, C: Cleaning, Frequency and Restrictions- Please ensure regular cleaning of establishment to maintain clean to sight and touch. Floors, walls, and under equipment must be cleaned regularly. Second repeat violation. Correct By: Correct Prior To Next Routine Inspection,Repeat Violations: 2nd

#56 — Adequate Ventilation and Lighting; Designated Areas UsedCore6-202.11

Core-6-202.11, C: Light Bulbs, Protective Shielding - Observed light panel above food preparation area with no protective shielding. All light bulbs need shielding to protect from possible physical contamination. Please provide shielding prior to the next routine inspection. Correct By: Correct Prior To Next Routine Inspection

Nearby restaurants

Other places to eat within a short walk, with their current scores.

Data from Maricopa County Environmental Services public records, last checked Sep 20, 2026. Grades marked with ° are computed equivalents for establishments not participating in the county's voluntary grading program. View official county records →