Pet Smart Cafe
D°19601 N 27th Ave, Phoenix 85027
Food Establishment - Eating & Drinking · Permit FD-86781
Score based on 10 scored inspections on record, weighted toward recent visits (one-year half-life). How scoring works
County record last checked Sep 24, 2026.
An inspection on Jun 15, 2026 found violations at the county's most serious (D-equivalent) level. Scores are held in the “Poor” band for 6 months after such events — until Dec 12, 2026, assuming no further incidents. How scoring works
Score over time
Inspection history10 on record
2026
Jun 15, 2026Routine3 priority1 coreall corrected on siteD°
Predefined Comment: No County legal action will result from this inspection.
Inspector's notes
Observed in-use low temperature dishwasher dispensing less than 50-ppm of chlorine sanitizer. Discussed using 3-compartiment sink for sanitization step until repaired. Corrective Action: Corrected at time of inspection.
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PRIORITY VIOLATION-4-501.114 (A-E) - Priority: Manual and Mechanical Warewashing Equipment, Chemical Sanitization- Temperature, pH, Concentration and Hardness. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4574/AMC-Toolbox---Food-Contact-Surfaces. Predefined Comment: Discussed the importance of proper sanitizer levels and proper monitoring of sanitizer levels.
Inspector's notes
Observed center employee service counter hot station holding quinoa, kale, brussel sprouts, and broccoli 106-117*f degrees. Upon further inspection, hot holding unit had been set on the lowest setting. Per PIC items had been out of temp less than 2 hours. Corrective Action: Corrected at time of inspection.
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PRIORITY VIOLATION-3-501.16(A)(1) - Priority: Time/Temperature Control for Safety Food, Hot Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4614/AMC-Toolbox---Hot-Holding. Predefined Comment: Except during preparation, cooking, cooling or when time is used as a control all TCS foods must be maintained at 135°F or above. Predefined Comment: All TCS foods improperly hot held were reheated to 165°F at time of inspection.
Inspector's notes
Observed employee sandwich assembly line cold holding unit open tops over filled with leafed lettuce, cheddar, and pepper jack 45-50*f degrees. Also observed customer service center counter cold holding unit with Shredded cheese, corn, ranch, romaine, spinach, ham, turkey, mac salad. 48-55*f degrees. PIC stated all items were on time as a control, but no documentation/time stamps were available for items. No time as a control policy could be provided at time of inspection. Per PIC all items were out of temperature less than 4 hours. Corrective Action: Corrected at time of inspection.
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PRIORITY VIOLATION-3-501.16(A)(2) and (B) - Priority: Time/Temperature Control for Safety Food, Cold Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you.https://www.maricopa.gov/4576/AMC-Toolbox---Cold-Holding. Predefined Comment: All TCS foods improperly cold held were relocated to alternative functioning refrigeration unit to rapidly cool to 41°F at time of inspection. Predefined Comment: Except during preparation, cooking, cooling or when time is used as a control all TCS foods must be maintained at 41°F or below. Eggs not treated to destroy Salmonellae can be stored in equipment that maintains an ambient air temperature of 45°F or below.
Inspector's notes
Observed employee make a sani bucket with 0ppm of quat sanitizer. Upon further inspection, device used to dispense sanitizer had an empty chemical bottle; bottle switched. Corrective Action: Corrected at time of inspection.
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3-304.14 - Core: Wiping Cloths, Use Limitation Predefined Comment: All wet wiping cloths must be stored in sanitizer buckets with approved sanitizer concentrations.
Mar 17, 2026Routine1 foundationall corrected on siteB°
Predefined Comment: No County legal action will result from this inspection.
Inspector's notes
Observed back kitchen area hand sink with a large knife stored in the basin. Also observed front service line right side hand sink with a large pitcher stored in basin. Corrective Action: Corrected at time of inspection.
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5-205.11 - Priority Foundation: Using a Handwashing Sink-Operation and Maintenance. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox: Handwashing. Predefined Comment: Handwash sinks must be supplied with hot water of at least 100°F, soap and an approved hand drying provision at all times. Facilities must be maintained in a condition that promotes handwashing. Predefined Comment: PIC relocated all items blocking handwash sink at time of inspection.
2025
Oct 29, 2025Routine1 coreA°
Predefined Comment: No County legal action will result from this inspection.
Inspector's notes
Facility using a cambro style rolling ice bin for ice service at front counter area. Melt discharge hose is a garden hose resting in the floor sink. Instructed person in charge to obtain a clear food grade hose and to keep hose from laying in the floor sink.
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3-307.11 - Core: Miscellaneous Sources of Contamination
Jun 25, 2025Routine2 coreA
No County legal action will result from this inspection.
Inspector's notes
Observed iced tea dispensers at coffee bar. Person in charge stated that tea is brewed fresh and dispensers are cleaned once weekly. Iced tea dispensers must be cleaned at least once every 24 hours. Corrective Action: Correct prior to next routine inspection.
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4-602.11 (E) - Core: Equipment Food - Contact Surfaces and Utensils-Frequency; Non-TCS. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4574/AMC-Toolbox---Food-Contact-Surfaces.
Inspector's notes
Observed wet wiping cloth stored in bucket at coffee bar at 0 ppm quat sanitizer. All wet wiping cloths must be stored in sanitizer buckets with approved sanitizer concentrations. Wiping cloths were placed in sanitizer buckets with approved sanitizer concentrations at time of inspection. Corrective Action: Corrected at time of inspection.
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3-304.14 - Core: Wiping Cloths, Use Limitation
Apr 1, 2025Routine1 foundationB
Predefined Comment: No County legal action will result from this inspection.
Inspector's notes
Tomatoes on the cook line were held as time-as-a-control with no written documentation or time stamping. Time as a Public Health Control requires written procedures detailing process for Time as a Public Health Control and time-stamping for items actively held under Time as a Public Health Control. Informed PIC about the need for time as a control documentation and procedure to determine how long food has been kept out of temperature. Corrective Action: Correct prior to re-inspection.
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3-501.19 (A1, B2, C2-3) - Priority Foundation: Time as a Public Health Control; Documentation. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4125/Food-SafetyOperator-Resources.
2024
Dec 6, 2024RoutinecleanA
No County legal action will result from this inspection.
Sep 27, 2024Re-InspectioncleanA°
Predefined Comment: No County legal action will result from this inspection.Predefined Comment: Upon re-inspection, all violations due for correction have been corrected.
Sep 23, 2024Routine1 foundationB°
Predefined Comment: No County legal action will result from this inspection.Will re-inspect in 10 calendar days for high temp sanitizing measurement device, unless a picture is provided to inspector prior.
Inspector's notes
Establishment uses high temp warewashing machine but does not have a device to measure the final rinse sanitizing temperature. Please ensure a high temp, locking, waterproof thermometer, or high temp stickers are available at all times for measuring the water temperature at the surface of the wares. Corrective Action: Correct prior to re-inspection.
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4-302.13 - Priority Foundation: Temperature Measuring Devices, Manual and Mechanical Warewashing. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4574/AMC-Toolbox---Food-Contact-Surfaces.
Apr 8, 2024RoutinecleanA°
This establishment is not participating in the award program at this time and had _0__ Priority, __0_ Priority Foundation violations on this inspection. No County legal action will result from this inspection. Emailed report and confirmed. On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permitinvoice(s) to permittees. We need a current and accurate email address on file to ensure you receive acopy of your permit card and invoice(s) upon renewal. If you are unsure whether your email address is accurate, you may:• Contact your inspector using the phone number or email on your last inspection report to review, or• Contact the Department using the email addresses below,o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food)o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants)o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets)o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review)If you need to update your email address and/or other contact information, please submit an administrative change request form at the below website:https://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181.Award: Not Participating,Signer: MIELE DIGGS
Nearby restaurants
Other places to eat within a short walk, with their current scores.
- 99Petsmart Ssg (Lil Paws Learning)A19601 N 27th Ave · 0 m away
- 100In-N-Out BurgerA°19407 N 27th Ave · 180 m away
- 100HonorHealthA19829 N 27th Ave · 270 m away
- 100HonorHealth Deer Valley StarbucksA19829 N 27th Ave · 270 m away
- 96Jack in the BoxA°19818 N 27th Ave · 330 m away
- 100Costco WholesaleA°19001 N 27th Ave · 420 m away
- 100Club Demonstration Services, Inc.A°19001 N 27th Ave · 420 m away
- 93John C LincolnB2500 W Utopia Rd · 370 m away
Data from Maricopa County Environmental Services public records, last checked Sep 24, 2026. Grades marked with ° are computed equivalents for establishments not participating in the county's voluntary grading program. View official county records →