PlateScore

Water N Ice

3911 E Thomas Rd, Phoenix 85018

Food Establishment - Eating & Drinking · Permit FD-13646

Score based on 6 scored inspections over the county's rolling 3-year window, weighted toward recent visits. How scoring works

96
Excellent

Phoenix restaurant avg: 95

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Score over time

1000602023202420252026Oct 13, 2023 — Routine — score 96 (0 priority, 0 foundation, 4 core)May 9, 2024 — Routine — score 100 (0 priority, 0 foundation, 0 core)Aug 28, 2024 — Routine — score 100 (0 priority, 0 foundation, 0 core)Mar 21, 2025 — Routine — score 99 (0 priority, 0 foundation, 1 core)Aug 26, 2025 — Routine — score 89 (0 priority, 1 foundation, 6 core)Feb 18, 2026 — Routine — score 96 (0 priority, 0 foundation, 4 core)96
Score per routine inspection and re-inspection; dashed line marks the “Poor” threshold (60).

Inspection history9 on record

2026

Feb 18, 2026Routine4 coreA°

Predefined Comment: No County legal action will result from this inspection.Reviewed with staff when to wash hands with glove use and 3-comp sink set up.

#55 — Physical Facilities Installed, Maintained, and CleanCore6-201.13

Inspector's notes

Observed many ceiling tiles in back of house to be removed. Observed cove to be missing in some areas along wall with three-comp sink as well as in restroom. Observed multiple holes in wall exposing drywall, pipes, and insulation in wall where three-comp sink is location. All floors, walls, and ceilings must be maintained and repaired such that it is smooth and easily cleanable. Repair physical facility prior to next routine inspection. Corrective Action: Correct prior to next routine inspection. **Second Consecutive Violation**

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Repeat Violation 6-201.13 - Core: Floor and Wall Junctures, Coved, and Enclosed or Sealed

#2 — Certified Food Protection ManagerCore2-102.12

Inspector's notes

Observed no certified food protection manager present at time of inspection. A Certified Food Protection Manager (CFPM) is required to be on the premises during all hours of operation. Corrective Action: Correct prior to next routine inspection. **Second Consecutive Violation**

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Repeat Violation 2-102.12(A) - Core: Certified Food Protection Manager. For a permanent fix to this violation, check out these resources on our website. https://www.maricopa.gov/5114/Food-Restaurants

#37 — Food Properly Labeled; Original ContainerCore3-602.11

Inspector's notes

Observed ice available for sale that is packaged by the establishment. Bags of ice missing label information of the name and place of business of the manufacturer, packer, or distributor. All packaged food labels must include the following items: (1) the common name of the food, or absent a common name, an adequately descriptive identity statement; (2) If made from two or more ingredients, a list of ingredients and sub-ingredients in descending order of predominance by weight, including a declaration of artificial colors, artificial flavors and chemical preservatives, if contained in the food; (3) an accurate declaration of the net quantity of contents; (4) the name and place of business of the manufacturer, packer, or distributor; (5) the name of the food source for each major food allergen contained in the food unless the food source is already part of the common or usual name of the respective ingredient; (6) except as exempted in the Federal Food, Drug, and Cosmetic Act § 403(q)(3) -(5), nutrition labeling as specified in 21 CFR 101 -Food Labeling and 9 CFR 317 Subpart B Nutrition Labeling; and (7) label in English. Corrective Action: Correct prior to next routine inspection **Second Consecutive Violation**

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Repeat Violation 3-602.11 (A)(B1-4)(B6-7)(C)(D) - Core: Food Labels

#41 — Wiping Cloths; Properly Used and StoredCore3-304.14

Inspector's notes

Observed sponge and wiping cloths in sanitizer bucket with a chlorine concentration of 0ppm. Staff stated that soap and chlorine sanitizer are added to sanitizer buckets. Instructed staff to only use chlorine bleach in sani buckets. All wet wiping cloths must be stored in sanitizer buckets with approved sanitizer concentrations (50-100ppm). Wiping cloths were placed in sanitizer buckets with approved sanitizer concentrations at time of inspection. Corrective Action: Corrected at time of inspection. **Second Consecutive Violation**

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Repeat Violation 3-304.14 - Core: Wiping Cloths, Use Limitation

2025

Aug 26, 2025Routine1 foundation6 coreB°

Predefined Comment: No County legal action will result from this inspection.Reviewed with person in charge that all utensils shall be clean to sight and touch. Reviewed cleaning frequency of shaved ice machine and food contact surfaces.

#2 — Certified Food Protection ManagerCore2-102.12

Inspector's notes

Observed no certified food protection manager on site at time of inspection. Person in charge (PIC) stated exam is signed up for but has not been taken yet. A Certified Food Protection Manager (CFPM) is required to be on the premises during all hours of operation. Corrective Action: Correct prior to next routine inspection.

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2-102.12(A) - Core: Certified Food Protection Manager. For a permanent fix to this violation, check out these resources on our website. https://www.maricopa.gov/5114/Food-Restaurants

#28 — Toxic Substances Properly Identified, Stored, and Used; Held for Retail Sale, Properly StoredPriority foundation7-202.12

Inspector's notes

Observed insect pest control spray stored on under the counter shelf by register area. All pest control for the establishment must be performed by a certified pest control specialist and chemicals for pest control must not be stored onsite. PIC removed pest control chemicals from premises at time of inspection. Corrective Action: Corrected at time of inspection.

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7-202.12 (C) - Priority Foundation: Conditions of Use; Pesticides by certified applicator

#37 — Food Properly Labeled; Original ContainerCore3-602.11

Inspector's notes

Observed ice available for sale that is packaged by the establishment. Bags of ice missing label information of the name and place of business of the manufacturer, packer, or distributor. All packaged food labels must include the following items: (1) the common name of the food, or absent a common name, an adequately descriptive identity statement; (2) If made from two or more ingredients, a list of ingredients and sub-ingredients in descending order of predominance by weight, including a declaration of artificial colors, artificial flavors and chemical preservatives, if contained in the food; (3) an accurate declaration of the net quantity of contents; (4) the name and place of business of the manufacturer, packer, or distributor; (5) the name of the food source for each major food allergen contained in the food unless the food source is already part of the common or usual name of the respective ingredient; (6) except as exempted in the Federal Food, Drug, and Cosmetic Act § 403(q)(3) -(5), nutrition labeling as specified in 21 CFR 101 -Food Labeling and 9 CFR 317 Subpart B Nutrition Labeling; and (7) for any salmonid fish containing canthaxanthin or astaxanthin as a color additive, the labeling of the bulk fish container, including a list of ingredients, displayed on the retail container or by other written means, such as a counter card, that discloses the use of canthaxanthin or astaxanthin. Corrective Action: Correct prior to next routine inspection.

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3-602.11 (A)(B1-4)(B6-7)(C)(D) - Core: Food Labels

#41 — Wiping Cloths; Properly Used and StoredCore3-304.14

Inspector's notes

Observed bucket with towels and sponge. Staff stated bucket has dish soap and is used to clean surfaces. All wet wiping cloths must be stored in sanitizer buckets with approved sanitizer concentrations (Chlorine 50-100ppm). Wiping cloths were placed in sanitizer buckets with approved sanitizer concentrations at time of inspection. Corrective Action: Corrected at time of inspection.

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3-304.14 - Core: Wiping Cloths, Use Limitation

#47 — Food and Non-Food-Contact Surfaces Cleanable, Properly Designed, Constructed and UsedCore4-101.11

Inspector's notes

Observed lemon juice squeezer to have chipped paint. Recommended use of all metal utensil for future use. Observed two blender containers to have duck tape around the base. All food-contact surfaces must be smooth, non-absorbent, and easily cleanable. PIC disposed of lemon squeezer. Remove duck tape to allow blender to be smooth and easily cleanable prior to next inspection. Corrective Action: Correct prior to next routine inspection.

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4-101.11 (B-E) - Core: Characteristics- Multiuse; Durable, Nonabsorbent, Smooth, Easily Cleanable

#51 — Plumbing Installed; Proper Backflow DevicesCore5-205.15

Inspector's notes

Observed handwash sink in front of house to have leak in pipe under the sink. Observed leak in pipe in back of house to the right on the three comp sink. Observed slow leak in pipes to the left of the three comp sink approximately a foot above the floor. All plumbing must be maintained in good repair at all times. Corrective Action: Correct prior to next routine inspection. **Second Consecutive Violation**

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Repeat Violation 5-205.15 (B) - Core: System Maintained in Good Repair; Maintained

#55 — Physical Facilities Installed, Maintained, and CleanCore6-201.13

Inspector's notes

Observed ceiling tiles in back of house to be removed. Observed cove to be missing in some areas along wall with three-comp sink. Observed holes in wall exposing drywall, pipes, and insulation in wall where three-comp sink is location. All floors, walls, and ceilings must be maintained and repaired such that it is smooth and easily cleanable. Repair physical facility prior to next routine inspection. Corrective Action: Correct prior to next routine inspection.

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6-201.13 - Core: Floor and Wall Junctures, Coved, and Enclosed or Sealed

Mar 21, 2025Routine1 coreA°

No County legal action will result from this inspection.Discussed date marking of desserts as well as cleaning frequency of ice cream scoops and sanitizer solution. Equipment food-contact surfaces and utensils are to be cleaned throughout the day at least every 4 hours with approved sanitizer.

#51 — Plumbing Installed; Proper Backflow DevicesCore5-205.15

Inspector's notes

Observed liquid dripping from ceiling at entrance to behind the counter as well as from a pipe along wall in back room near water system. Must repair all plumbing to a state of good repair prior to next routine inspection. All plumbing must be maintained in good repair at all times. Corrective Action: Correct prior to next routine inspection.

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5-205.15 (B) - Core: System Maintained in Good Repair; Maintained

2024

Sep 4, 2024Advisorynot scoredclean

Discussed permit limitations.

Aug 28, 2024RoutinecleanA

Predefined Comment: No County legal action will result from this inspection.

May 10, 2024Advisorynot scoredclean

Onsite visit conducted to deliver paper inspection report of RI conducted on 5/9/2024 as email on permit was undeliverable. No County legal action will result from this inspection.

May 9, 2024RoutinecleanA°

Inspected with badge #320Core-2-102.12(A), C: Certified Food Protection Manager. Observed no Certified Food Protection Manager, CFPM onsite at time of inspection. A CFPM shall be onsite at time of next inspection.Based on observations made during inspection, establishment is operating above a class 2 permit. Permit to be changed to a class 3. Establishment washes and cuts produce including watermelon, lettuce, cabbage, mango, avocados, and cantaloupe. Change to class 3 may increase permit fee. This establishment is not participating in the award program at this time and had 0 Priority, 0 Priority Foundation and 1 Core Violations on this inspection. Report was delivered via email.No County legal action will result from this inspection.Signer: Araceri Hernandez ,Award: Not Participating

2023

Oct 13, 2023Routine4 coreA°

This establishment is not participating in the award program at this time and had 0 Priority, 0 Priority Foundation violations on this inspection.No County legal action will result from this inspection.Inspection report printed.On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permit invoice(s) to permittees. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal.If you are unsure whether your email address is accurate, you may:• Contact your inspector using the phone number or email on your last inspection report to review, or• Contact the Department using the email addresses below,o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food)o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants)o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets)o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review)If you need to update your email address and/or other contact information, please submit an administrative change request form at the below websitehttps://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181.Signer: Araceli Hernandez,Award: Not Participating

#37 — Food Properly Labeled; Original ContainerCore3-602.11

Core-3-602.11, C: Food Labels Observed bags of ice for sale that are bagged in house with incomplete labeling. Packaged foods for retail sale must be labeled with the following: 1) Name of Product; 2) Processor Name; 3) Processor Address or Phone Number; 4) Ingredients; 5) Approximate Weight; 6) In English) Correct By: Correct Prior To Next Routine Inspection

#41 — Wiping Cloths; Properly Used and StoredCore3-304.14

Core-3-304.14, C: Wiping Cloths, Use Limitation Observed wiping cloths stored in a sanitizer bucket with chlorine sanitizer concentration at 10ppm. Chlorine sanitizer must be between 50ppm and 100ppm. Person in charge added more chlorine and concentration was raised to 100ppm. Correct By: Corrected At Time Of Inspection

#43 — In-Use Utensils; Properly StoredCore3-304.12

Core-3-304.12 , C: In-Use Utensils, Between-Use Storage Observed ice scoop for ice in front of house laying on top of ice basin. Observed ice scoop for bagging ice in back of house laying on top of boxes. Discussed with person in charge that ice scoops must be stored in a way to prevent contamination, such as in ice with handles sticking up from ice. Ice scoops were moved to inside of machines. Correct By: Corrected At Time Of Inspection

#51 — Plumbing Installed; Proper Backflow DevicesCore5-205.15

Core-5-205.15 (B), C: System Maintained in Good Repair; Maintained Observed leak from pipe leading to ice cream dipper well. Discussed with person in charge that pipe must be resealed or repaired by next routine inspection. Correct By: Correct Prior To Next Routine Inspection

Oct 5, 2023Advisorynot scoredclean

Manager not available for inspection. Will return at later date for routine inspection.

Data from Maricopa County Environmental Services public records, last checked Jul 20, 2026. Grades marked with ° are computed equivalents for establishments not participating in the county's voluntary grading program. View official county records →