In-N-Out Burger

A°

4840 N 20th St, Phoenix 85016-4793

Food Establishment - Eating & Drinking · Permit FD-50681

Score based on 7 scored inspections on record, weighted toward recent visits (one-year half-life). How scoring works

County record last checked Sep 24, 2026.

Excellent

Phoenix restaurant avg: 95

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Score over time

Score per routine inspection and re-inspection; dashed line marks the “Poor” threshold (60).

Inspection history7 on record

2026

Sep 17, 2026RoutinecleanA°

No County legal action will result from this inspection.

Mar 25, 2026RoutinecleanA°

No County legal action will result from this inspection.

2025

Jul 30, 2025RoutinecleanA°

No County legal action will result from this inspection.Inspection report e-mailed. Please ensure backflow test results for reduced pressure zone (RPZ) backflow assemblies for beverage carbonator and water softener are available upon request. Testing should be conducted annually by a certified technician.

Jan 17, 2025RoutinecleanA°

No County legal action will result from this inspection.Inspection report e-mailed. Reviewed hand washing training. Inspector emphasized importance of keeping hand sink basins free of unnecessary items or utensils.

2024

Aug 7, 2024Routine1 coreA°

No County legal action will result from this inspection.Inspection report e-mailed. Reviewed glove usage policy with person in charge (PIC).

#16 — Food-Contact Surfaces: Cleaned and SanitizedCore4-602.11

Inspector's notes

Observed buildup of black organic matter on food contact surfaces of ice machine reservoir at customer self-service soda tower. All food-contact surfaces must be cleaned to sight and touch. Ensure food contact surfaces of non-TCS foods are cleaned every 24 hours. Corrective Action: Correct prior to next routine inspection.

Show full county text

4-602.11 (E) - Core: Equipment Food - Contact Surfaces and Utensils-Frequency; Non-TCS. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4574/AMC-Toolbox---Food-Contact-Surfaces.

Feb 5, 2024Routine1 priorityall corrected on siteB°

This establishment is not participating in the award program at this time and had 1 Priority, 0 Priority Foundation violations on this inspection.No County legal action will result from this inspection.Report emailed. Inspection conducted with RS# 1197.On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permit invoice(s) to permittees. Weneed a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal.If you are unsure whether your email address is accurate, you may:Contact your inspector using the phone number or email on your last inspection report to review, orContact the Department using the email addresses below,o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food)o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants)o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets)o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review)If you need to update your email address and/or other contact information, please submit an administrative change request form atthe below websitehttps://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181Award: Not Participating,Embargo Lbs: 2,Signer: Cam Boysen

#24 — Time as a Public Health Control: Procedures and RecordsPriority3-501.19

PRIORITY VIOLATION-3-501.19 (B1,3-4; C1,4-5), P: Time as a Public Health Control; Temperature, Discarded. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4125/Food-SafetyOperator-Resources.-----Observed cut lettuce at 52-55'F at 3rd grill in top section. Per labeling and PIC, product is held under time as a control. Per labeling, pan was placed out at 11:25 AM and discard time of 3:25 PM. Time of inspection/observation was past 4 hour time. Lettuce was discarded by PIC at time of inspection. Reviewed time as a control procedures with PIC and swapping pans at or prior to expiration time. Correct By: Corrected At Time Of Inspection

2023

Nov 8, 2023Routine1 coreall corrected on siteA°

This establishment is not participating in the award program at this time and had 0 Priority, 0 Priority Foundation violations on this inspection.Report sent via email On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permit invoice(s) to permittees. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal. If you are unsure whether your email address is accurate, you may: • Contact your inspector using the phone number or email on your last inspection report to review, or • Contact the Department using the email addresses below, o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food) o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants) o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets) o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review) If you need to update your email address and/or other contact information, please submit an administrative change request form at the below website https://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181. No County legal action will result from this inspection.Award: Not Participating,Food Manager Licenses: 1,Number of Employees: 1,Signer: Anthony Juarez

#16 — Food-Contact Surfaces: Cleaned and SanitizedCore4-602.11

Core-4-602.11 (E), C: Equipment Food-Contact Surfaces and Utensils-Frequency; Non-TCS. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4574/AMC-Toolbox---Food-Contact-Surfaces. >>>Observed pink slime on the inside ceiling of the ice machine by drive thru. Per Person in Charge (PIC) the ice machine is a part of the weekly deep cleaning side work list. Discussed with PIC to include the ceiling and all sides within the ice machine and to clean at a frequency specified by the manufacturer, or absent manufacturer specifications, at a frequency necessary to preclude accumulation of soil or mold. PIC had employee start the cleaning process at the time of inspection. Correct By: Corrected At Time Of Inspection

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Data from Maricopa County Environmental Services public records, last checked Sep 24, 2026. Grades marked with ° are computed equivalents for establishments not participating in the county's voluntary grading program. View official county records →