Charley's Philly Steaks
B3721 E Thomas Rd, Phoenix 85018
Food Establishment - Eating & Drinking · Permit FD-83766
Score based on 10 scored inspections on record, weighted toward recent visits (one-year half-life). How scoring works
County record last checked Sep 24, 2026.
Score over time
Inspection history11 on record
2026
Sep 22, 2026Routine1 priority2 coreB
Predefined Comment: No County legal action will result from this inspection.Discussed weather strip for walk-in fridge door.
Inspector's notes
Observed no certified food protection manager on site at time of inspection. A Certified Food Protection Manager (CFPM) is required to be on the premises during all hours of operation. Corrective Action: Correct prior to next routine inspection. **3rd Consecutive Violation**
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Repeat Violation 2-102.12(A) - Core: Certified Food Protection Manager. For a permanent fix to this violation, check out these resources on our website. https://www.maricopa.gov/5114/Food-Restaurants
Inspector's notes
Observed cheese sauce hot held at 106°F. Person in charge (PIC) stated cheese had been hot holding for more than 2 hours. Except during preparation, cooking, cooling or when time is used as a control all TCS foods must be maintained at 135°F or above. All TCS foods improperly hot held were discarded by PIC at time of inspection. Corrective Action: Corrected at time of inspection.
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PRIORITY VIOLATION-3-501.16(A)(1) - Priority: Time/Temperature Control for Safety Food, Hot Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4614/AMC-Toolbox---Hot-Holding.
Inspector's notes
Observed walk-in freezer door hinge at the top to be broken, not allowing the door to close completely. All equipment must be maintained in good repair at all times. Repair all equipment to a state of good repair prior to next routine inspection. Corrective Action: Correct prior to next routine inspection.
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4-501.11 - Core: Good Repair and Proper Adjustment-Equipment
Jan 16, 2026Routine3 coreA
Predefined Comment: No County legal action will result from this inspection.Reviewed raw food separation and recommended walk in fridge and freezer doors to be self closing//latching. Emailed list of providers for CRPM certificate.
Inspector's notes
Observed no certified food protection manager on site at time of inspection. A Certified Food Protection Manager (CFPM) is required to be on the premises during all hours of operation. Corrective Action: Correct prior to next routine inspection. **Second Consecutive Violation**
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Repeat Violation 2-102.12(A) - Core: Certified Food Protection Manager. For a permanent fix to this violation, check out these resources on our website. https://www.maricopa.gov/5114/Food-Restaurants
Inspector's notes
Observed multiple wet wiping cloths along prep line on countertops. All wet wiping cloths must be stored in sanitizer buckets with approved sanitizer concentrations. Wiping cloths were placed in sanitizer buckets with approved sanitizer concentrations at time of inspection. Corrective Action: Corrected at time of inspection.
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3-304.14 - Core: Wiping Cloths, Use Limitation
Inspector's notes
Observed tongs stored in stagnant water of ambient temperature. In-use utensils must be stored in a clean, dry location; in running water; or in hot water above 135°F. If utensils are stored in food, the handles must be stored above the surface of the food. All in-use utensils were properly stored at time of inspection. Corrective Action: Corrected at time of inspection.
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3-304.12 - Core: In-Use Utensils, Between-Use Storage
2025
Aug 8, 2025Routine1 priority2 coreB
No County legal action will result from this inspection.Discussed installing seal where the bottom of the walk in fridge door meets the floor. Reviewed reheating and cooling requirements. Provided handouts for cooling, foodborne illnesses, and reheating log.
Inspector's notes
Observed no certified food protection manager present at time of inspection. Person in charge (PIC) stated exam has not been taken yet. A Certified Food Protection Manager (CFPM) is required to be on the premises during all hours of operation. Corrective Action: Correct prior to next routine inspection.
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2-102.12(A) - Core: Certified Food Protection Manager. For a permanent fix to this violation, check out these resources on our website. https://www.maricopa.gov/5114/Food-Restaurants
Inspector's notes
Observed commercially processed cheese sauce being reheating for hot holding at time of inspection. Person in charge stated the cheese started reheating at 8:45am, with the temperature checked at 11am being 117*F. Commercially processed TCS food items must be rapidly reheated to 135°F within 2 hours prior to hot holding. Discussed with PIC about heating up half a bag of cheese sauce and keep the other half in the fridge. All TCS foods improperly reheated were discarded by PIC. Corrective Action: Corrected at time of inspection.
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PRIORITY VIOLATION-3-403.11 - Priority: Reheating for Hot Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4618/AMC-Toolbox---Reheating.
Inspector's notes
Observed pipe under 3 comp sink to be leaking. Observed handwash sink near prep line to need repaired, work order was already in place. Must repair all plumbing to a state of good repair prior to next routine inspection. All plumbing must be maintained in good repair at all times. Corrective Action: Correct prior to next routine inspection.
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5-205.15 (B) - Core: System Maintained in Good Repair; Maintained
Apr 24, 2025Re-Inspection1 coreA°
No County legal action will result from this inspection.Upon re-inspection, all violations due for correction have been corrected.
Inspector's notes
Observed walk in fridge door seal against the floor to have a tear. Door does not close flush to floor having one inch gap between seal and floor allowing for air to leave and pests to potentially enter fridge. All equipment must be maintained in good repair at all times. Repair all equipment to a state of good repair prior to next routine inspection. Corrective Action: Correct prior to next routine inspection.
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4-501.11 - Core: Good Repair and Proper Adjustment-Equipment
Apr 10, 2025Advisorynot scoredclean
Note: Re-inspection scheduled for 4/24/25
Mar 31, 2025Re-Inspection1 foundation1 coreB°
No County legal action will result from this inspection.
Inspector's notes
Observed multiple live cockroaches in back of house in all wall above prep sink and in the corner on the floor near 3-comp sink. PIC (person in charge) stated pest control came by and will visit again tomorrow. PIC was unable to provide documentation of pest control visit at time of inspection. Establishment must be maintained free of pests and all pest control measures must be conducted by a licensed pest control specialist. Must eliminate current pest control problem and obtain pest control from a certified and licensed pest control specialist by re-inspection. Corrective Action: Correct prior to re-inspection. Re-inspection scheduled for 4/10/25.
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6-501.111 (C) - Priority Foundation: Controlling Pests; Approved Trapping Methods/Existence
Inspector's notes
Observed walk in fridge door seal against the floor to have a tear. Door does not close flush to floor having one inch gap between seal and floor allowing for air to leave and pests to potentially enter fridge. All equipment must be maintained in good repair at all times. Repair all equipment to a state of good repair prior to next routine inspection. Corrective Action: Correct prior to next routine inspection.
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4-501.11 - Core: Good Repair and Proper Adjustment-Equipment
Mar 20, 2025Routine2 priority2 foundation1 coreC
Please note a re-inspection is scheduled for 3/31/2025 for adequate handwash sink and pest control. If corrected before re-inspection date, contact inspector.No County legal action will result from this inspection.Discussed with person in charge about having certified food protection certificate present by next inspection. Discussed having hair properly restrained. Discussed raw meat separation in fridge as well as properly labeling chemical pray bottles and ensuring food contact surfaces and utensils are clean to sight and touch.
Inspector's notes
Observed handwash sink near walk in fridge to have no hot nor cold water dispensed when turned on. Handwash sinks must be supplied with hot water of at least 100°F, soap and an approved hand drying provision at all times. Facilities must be maintained in a condition that promotes handwashing. Corrective Action: Correct prior to re-inspection. Re-inspection scheduled for 3/31/25
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5-202.12 (A) - Priority Foundation: Handwashing Sinks, Installation. Proper temperature, Mixing Faucet. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox: Handwashing.
Inspector's notes
Observed green and white organic matter on peperoni in an opened bag as well as an unopened bag located in the walk-in fridge. All food must be in good condition, safe, and unadulterated. All adulterated food was discarded by staff at time of inspection. Corrective Action: Corrected at time of inspection.
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PRIORITY VIOLATION-3-101.11 - Priority: Safe, Unadulterated and Honestly Presented. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4619/AMC-Toolbox---Approved-Source.
Inspector's notes
Observed Kraft nacho cheese hot held at 90*F. Upon questioning staff stated that unit had not been working properly for the last two hours. Cheese packaging instructs for cheese to be heated to 200*F then hot held at 150*F. Outlet prong for hot holding equipment was bent and damaged, discussed with person in charge about replacing equipment. Except during preparation, cooking, cooling or when time is used as a control all TCS foods must be maintained at 135°F or above. All TCS foods improperly hot held were discarded by PIC at time of inspection. Corrective Action: Corrected at time of inspection.
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PRIORITY VIOLATION-3-501.16(A)(1) - Priority: Time/Temperature Control for Safety Food, Hot Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4614/AMC-Toolbox---Hot-Holding.
Inspector's notes
Observed multiple live cockroaches in back of house near soap dispenser by mop sink, on prep countertop, on wall by office area, on wall behind 3 comp sink, and floor near oil reserve. Establishment must be maintained free of pests and all pest control measures must be conducted by a licensed pest control specialist. Must eliminate current pest control problem and obtain pest control from a certified and licensed pest control specialist by re-inspection. Corrective Action: Correct prior to re-inspection. Re-inspection scheduled for 3/31/25
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6-501.111 (C) - Priority Foundation: Controlling Pests; Approved Trapping Methods/Existence
Inspector's notes
Observed walk in fridge door seal against the floor to have a tear. Door does not close flush to floor having one inch gap between seal and floor allowing for air to leave and pests to potentially enter fridge. All equipment must be maintained in good repair at all times. Repair all equipment to a state of good repair prior to next routine inspection. Corrective Action: Correct prior to next routine inspection.
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4-501.11 - Core: Good Repair and Proper Adjustment-Equipment
2024
Aug 22, 2024Routine1 coreA
Predefined Comment: No County legal action will result from this inspection.Discussed cold-holding equipment with person in charge.
Inspector's notes
Observed no certified food protection manager (CFPM) onsite during time of inspection.
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2-102.12(A) - Core: Certified Food Protection Manager. For a permanent fix to this violation, check out these resources on our website. https://www.maricopa.gov/5114/Food-Restaurants Predefined Comment: A Certified Food Protection Manager (CFPM) is required to be on the premises during all hours of operation. Corrective Action: Correct prior to next routine inspection.
Mar 7, 2024Routine1 priorityall corrected on siteB
This establishment received a(n) B Grade and had 1 Priority, 0 Priority Foundation violations on this inspection.Core-2-102.12(A), C: Certified Food Protection ManagerObserved no certified food protection manager (CFPM) at establishment. A CFPM must be onsite during all times of food preparation. 2nd violation.No County legal action will result from this inspection.Inspection report emailed.On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permit invoice(s) to permittees. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal.If you are unsure whether your email address is accurate, you may:• Contact your inspector using the phone number or email on your last inspection report to review, or• Contact the Department using the email addresses below,o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food)o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants)o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets)o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review)If you need to update your email address and/or other contact information, please submit an administrative change request form at the below websitehttps://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181.Award: B,Food Manager Licenses: 0,Request Review: CHECKED,Review Complete: CHECKED,Review Notes: QA/DC corrected letter grade,Signer: Nuvia
PRIORITY VIOLATION-3-501.16(A)(2) and (B), P: Time/Temperature Control for Safety Food, Cold Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4576/AMC-Toolbox---Cold-Holding. Observed pitcher of milk measuring at 50*F and can of whipped cream that felt warm to the touch in area by milkshake machine. Person in charge stated that milk and whippped cream had been on counter for about an hour. Whipped cream can states to keep cold. Discussed with person in charge (PIC) that time/ temperature control for safety (TCS) foods such as milk and whipped cream must be held at 41*F or below at all times, unless during times of preparation. PIC moved items to cold holding unit. Correct By: Corrected At Time Of Inspection
2023
Sep 21, 2023Re-InspectioncleanA°
Upon re-inspection, all violations have been corrected.No county legal action will result from this inspection.Inspection Report Emailed.Award: Re-Inspection,Printed In Spanish: N,Revoke / Suspend: N,Signer: Fabian D.
Sep 11, 2023Routine2 foundationB°
This establishment is not participating in the award program at this time and had 0 Priority, 2 Priority Foundation violations on this inspection.No County legal action will result from this inspection.Core-2-102.12(A), C: Certified Food Protection Manager==== Observed no Certified Food Manager (CFM) onsite at time ofinspection. Person in charge (PIC) was unable to produce a certified food protection manager certificate. A CFM is required to be onthe premises during all hours of operations. Provide a CFM onsite by next routine inspection.Inspection Report Emailed.On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permit invoice(s) to permittees. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal. If you are unsure whether your email address is accurate, you may: • Contact your inspector using the phone number or email on your last inspection report to review, or • Contact the Department using the email addresses below, o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food) o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants) o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets) o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review) If you need to update your email address and/or other contact information, please submit an administrative change request form at the below website https://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-RequestForm-181.At Office: N,Award: Not Participating,Food Manager Licenses: 0,Printed In Spanish: N,Revoke / Suspend: N,Signer: Fabian D.,Water Sample: N
Priority Foundation-2-102.11(C)(2),(3) and (17), Pf: Demonstration; Explaining Disease Transmission and Symptoms.===== PIC(Person in charge) unable to explain 5 symptoms of Employee Exclusion. Educated PIC on symptoms and proper exclusion practices. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4620/AMC-Toolbox---Employee-Health. Correct By: Corrected At Time Of Inspection
Priority Foundation-4-302.14, Pf: Sanitizing Solutions, Testing Devices. ==== No testing strips available in facility. Notified PIC. PIC stated that facility will obtain Quat testing strips for three-compartment sink. Proper Testing devices shall always be present for all sanitary solutions in the facility. Re-inspection scheduled for 9/21/23. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4574/AMC-Toolbox---Food-Contact-Surfaces. Correct By: Correct Prior To Reinspection
Nearby restaurants
Other places to eat within a short walk, with their current scores.
- 97Wal-Mart SupercenterA+3721 E Thomas Rd · 0 m away
- 85Ole Brass RailC°3738 E Thomas Rd · 170 m away
- 97Don Jose Mexican FoodA3734 E Thomas Rd · 180 m away
- 97KFCA3702 E Thomas Rd · 210 m away
- 94The Ice House TavernA°3855 E Thomas Rd · 200 m away
- 99The Rush Fun ParkA3865 E Thomas Rd · 220 m away
- 80Arby'sB3826 E Thomas Rd · 260 m away
- 100Panda ExpressA3923 E Thomas Rd · 270 m away
Data from Maricopa County Environmental Services public records, last checked Sep 24, 2026. Grades marked with ° are computed equivalents for establishments not participating in the county's voluntary grading program. View official county records →