PlateScore

Tortoise Tea House

A°

2418 E Greenway Rd, Phoenix 85032

Food Establishment - Eating & Drinking · Permit FD-85724

Score based on 7 scored inspections on record, weighted toward recent visits (one-year half-life). How scoring works

County record last checked Sep 22, 2026.

94
Excellent

Phoenix restaurant avg: 95

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Score over time

1000602023202420252026Oct 23, 2023 — Routine — score 100 (0 priority, 0 foundation, 0 core)Apr 10, 2024 — Routine — score 100 (0 priority, 0 foundation, 0 core)Aug 9, 2024 — Routine — score 100 (0 priority, 0 foundation, 0 core)Mar 10, 2025 — Routine — score 100 (0 priority, 0 foundation, 0 core)Oct 24, 2025 — Routine — score 100 (0 priority, 0 foundation, 0 core)May 29, 2026 — Routine — score 79 (1 priority, 1 foundation, 1 core)Jun 3, 2026 — Re-Inspection — score 99 (0 priority, 0 foundation, 1 core)99
Score per routine inspection and re-inspection; dashed line marks the “Poor” threshold (60).

Inspection history8 on record

2026

Aug 4, 2026Advisorynot scoredclean
Jun 3, 2026Re-Inspection1 coreA°

No County legal action will result from this inspection.Upon re-inspection, all violations due for correction have been corrected.

#2 — Certified Food Protection ManagerCore2-102.12

Inspector's notes

Observed no certified food manager on site at the time of inspection. A Certified Food Protection Manager (CFPM) is required to be on the premises during all hours of operation. Corrective Action: Correct prior to next routine inspection.

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2-102.12(A) - Core: Certified Food Protection Manager. For a permanent fix to this violation, check out these resources on our website. https://www.maricopa.gov/5114/Food-Restaurants

May 29, 2026Routine1 priority1 foundation1 coreB

No County legal action will result from this inspection.Ensure all employees working with food obtain food worker certification from ANSI certified online site.

#2 — Certified Food Protection ManagerCore2-102.12

Inspector's notes

Observed no certified food manager on site at the time of inspection. A Certified Food Protection Manager (CFPM) is required to be on the premises during all hours of operation. Corrective Action: Correct prior to next routine inspection.

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2-102.12(A) - Core: Certified Food Protection Manager. For a permanent fix to this violation, check out these resources on our website. https://www.maricopa.gov/5114/Food-Restaurants

#21 — Proper Hot Holding TemperaturesPriority3-501.16

Inspector's notes

Observed cooked boba/tapioca in hot holding table 114*F-127*F at the time of inspection. Except during preparation, cooking, cooling or when time is used as a control all TCS foods must be maintained at 135°F or above. Instructed PIC to reheat TCS foods improperly hot held to 165*F at time of inspection. Corrective Action: Corrected at time of inspection.

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PRIORITY VIOLATION-3-501.16(A)(1) - Priority: Time/Temperature Control for Safety Food, Hot Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4614/AMC-Toolbox---Hot-Holding.

#36 — Thermometers Provided and AccuratePriority foundation4-302.12

Inspector's notes

Observed no probing thermometer at the time of the inspection, per PIC establishment does not have one. Properly calibrated probe thermometers are required at all times for monitoring food temperatures. Must provide a probe thermometer for establishment prior to re-inspection on 6/5/26. Can be verified through electronic means. Corrective Action: Correct prior to re-inspection on 6/5/26.

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4-302.12 - Priority Foundation: Food Temperature Measuring Devices

2025

Oct 24, 2025RoutinecleanA

No County legal action will result from this inspection.

Mar 10, 2025RoutinecleanA

No County legal action will result from this inspection.Reviewed proper food storage order.

2024

Aug 9, 2024RoutinecleanA

No County legal action will result from this inspection.Reviewed MCESD's guidelines for creating a vomit and diarrheal incident cleanup plan; PIC was given handout.

Apr 10, 2024RoutinecleanA

This establishment received a(n) A Grade and had 0 Priority, 0 Priority Foundation violations on this inspection.No County legal action will result from this inspection. Report emailed.On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permit invoice(s) to permittees. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal.If you are unsure whether your email address is accurate, you may:• Contact your inspector using the phone number or email on your last inspection report to review, or• Contact the Department using the email addresses below,o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food)o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants)o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets)o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review)If you need to update your email address and/or other contact information, please submit an administrative change request form at the below websitehttps://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181.Award: A,Signer: Anny Wong

2023

Oct 23, 2023RoutinecleanA

This establishment received a(n) A Grade and had 0 Priority, 0 Priority Foundation violations on this inspection.Ensure prep table top is kept close when not actively using to maintain correct temperatures.No County legal action will result from this inspection. Report emailed.On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permit invoice(s) to permittees. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal.If you are unsure whether your email address is accurate, you may:• Contact your inspector using the phone number or email on your last inspection report to review, or• Contact the Department using the email addresses below,o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food)o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants)o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets)o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review)If you need to update your email address and/or other contact information, please submit an administrative change request form at the below websitehttps://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181.Award: A,Signer: Sydney Huleatt

Nearby restaurants

Other places to eat within a short walk, with their current scores.

Data from Maricopa County Environmental Services public records, last checked Sep 22, 2026. Grades marked with ° are computed equivalents for establishments not participating in the county's voluntary grading program. View official county records →