PlateScore

Lou's Tivoli Gardens

A

12555 W Bell Rd, Surprise 85378

Food Establishment - Eating & Drinking · Permit FD-23050

Score based on 10 scored inspections over the county's rolling 3-year window, weighted toward recent visits. How scoring works

99
Excellent

Surprise restaurant avg: 98

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Score over time

1000602023202420252026Aug 11, 2023 — Routine — score 95 (0 priority, 1 foundation, 0 core)Dec 5, 2023 — Routine — score 99 (0 priority, 0 foundation, 1 core)Apr 15, 2024 — Routine — score 100 (0 priority, 0 foundation, 0 core)Sep 18, 2024 — Routine — score 98 (0 priority, 0 foundation, 2 core)Dec 5, 2024 — Routine — score 100 (0 priority, 0 foundation, 0 core)Apr 17, 2025 — Routine — score 98 (0 priority, 0 foundation, 2 core)Aug 15, 2025 — Routine — score 100 (0 priority, 0 foundation, 0 core)Oct 15, 2025 — Routine — score 100 (0 priority, 0 foundation, 0 core)Mar 16, 2026 — Routine — score 99 (0 priority, 0 foundation, 1 core)Jun 18, 2026 — Routine — score 100 (0 priority, 0 foundation, 0 core)100
Score per routine inspection and re-inspection; dashed line marks the “Poor” threshold (60).

Inspection history10 on record

2026

Jun 18, 2026RoutinecleanA

No County legal action will result from this inspection.

Mar 16, 2026Routine1 coreall corrected on siteA

No County legal action will result from this inspection.

#6 — Proper Eating, Tasting, Drinking, or Tobacco UseCore2-401.11

Inspector's notes

Observed an employee working on the cook line with gloves on, grab a slice of tomato from the prep-unit, eat the tomato, and attempt to return to work. EHS stopped employee, educated employee and PIC that to ensure food safety, prevent physical contamination and the transmission of disease; employee eating, drinking, beverage storage, and using tobacco must be done in an approved area. Employee then dropped gloves, washed hands, and donned new gloves before returning to the line. Corrected at time of inspection.

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2-401.11 - Core: Eating, Drinking, or Using Tobacco

2025

Oct 15, 2025RoutinecleanA

No County legal action will result from this inspection.

Aug 15, 2025RoutinecleanA

No County legal action will result from this inspection.

Apr 17, 2025Routine2 coreA

No County legal action will result from this inspection.

#47 — Food and Non-Food-Contact Surfaces Cleanable, Properly Designed, Constructed and UsedCore4-501.11

Inspector's notes

Observed a broken gasket along the door of the salad prep-unit. Educated PIC that gaskets are an important part of maintaining cold holding equipment. All equipment must be maintained in good repair at all times. Repair all equipment to a state of good repair prior to next routine inspection. Correct prior to next routine inspection.

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4-501.11 - Core: Good Repair and Proper Adjustment-Equipment

#55 — Physical Facilities Installed, Maintained, and CleanCore6-501.12

Inspector's notes

Observed excessive accumulation of grease along HVAC filters above flat top cook area. Educated PIC that excessive grease accumulation can result in food contamination. Physical facility must be cleaned frequently enough to prevent accumulation of dirt, organic matter, and food debris. Must clean physical facility prior to next routine inspection. Correct prior to next routine inspection.

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6-501.12 - Core: Cleaning, Frequency and Restrictions

2024

Dec 5, 2024RoutinecleanA

No County legal action will result from this inspection.

Sep 18, 2024Routine2 coreA

No County legal action will result from this inspection.

#16 — Food-Contact Surfaces: Cleaned and SanitizedCore4-602.11

Inspector's notes

Observed two in-use ice machines with black, slimy, organic-like material growing behind the deflector panel. Per PIC ice from the machine is used in customer drinks. Educated PIC that ice is considered a food item when used in customer drinks. Instructed PIC in clean-in-place procedure using a hot soapy rinse, hot water rinse, and hot water plus sanitizer rinse. Correct by next routine inspection.

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4-602.11 (E) - Core: Equipment Food - Contact Surfaces and Utensils-Frequency; Non-TCS. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4574/AMC-Toolbox---Food-Contact-Surfaces.

#47 — Food and Non-Food-Contact Surfaces Cleanable, Properly Designed, Constructed and UsedCore4-501.11

Inspector's notes

Observed a prep-unit with damaged gasket on left door. Educated PIC that gaskets should be repaired to maintain ambient temperature within the unit. All equipment must be maintained in good repair at all times. Repair all equipment to a state of good repair prior to next routine inspection. Correct prior to next routine inspection.

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4-501.11 - Core: Good Repair and Proper Adjustment-Equipment

Apr 15, 2024RoutinecleanA

This establishment received an A Grade and had 0 Priority, 0 Priority Foundation violations on this inspection.No County legal action will result from this inspection.Emailed report.On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permit invoice(s) topermittees. We need a current and accurate email address on file to ensure you receive a copy of your permit cardand invoice(s) upon renewal.If you are unsure whether your email address is accurate, you may:??Contact your inspector using the phone number or email on your last inspection report to review, or??Contact the Department using the email addresses below,o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food)o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants)o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets)o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review)If you need to update your email address and/or other contact information, please submit an administrative changerequest form at the below websitehttps://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181.Award: A,Food Manager Licenses: 1,Signer: Martin Agoero

2023

Dec 5, 2023Routine1 coreall corrected on siteA

This establishment received a(n) A Grade and had 0 Priority, 0 Priority Foundation violations on this inspection.No County legal action will result from this inspection.Emailed report.On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permit invoice(s) topermittees. We need a current and accurate email address on file to ensure you receive a copy of your permit cardand invoice(s) upon renewal.If you are unsure whether your email address is accurate, you may:??Contact your inspector using the phone number or email on your last inspection report to review, or??Contact the Department using the email addresses below,o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food)o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants)o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets)o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review)If you need to update your email address and/or other contact information, please submit an administrative changerequest form at the below websitehttps://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181.Award: A,Embargo Lbs: 0,Signer: Lou Costarella

#16 — Food-Contact Surfaces: Cleaned and SanitizedCore4-602.11

Core-4-602.11 (E), C: Equipment Food-Contact Surfaces and Utensils-Frequency; Non-TCS. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4574/AMC-Toolbox---Food-Contact-Surfaces. Observed black slimy matter on surfaces above and in contact with ice in both ice machines. Manager cleaned during inspection. Correct By: Corrected At Time Of Inspection

Aug 11, 2023Routine1 foundationall corrected on siteB°

This establishment is not participating in the award program at this time and had 0 Priority, 1 Priority Foundation violations on this inspection.No County legal action will result from this inspection.Inspection rights reviewed with Laura C.Inspection report emailed.The Environmental Services Department will begin emailing permit card(s) and permit invoice(s) to permittees in thecoming months. We need a current and accurate email address on file to ensure you receive a copy of your permitcard and invoice(s) upon renewal.If you are unsure whether your email address is accurate, you may:??Contact your inspector using the phone number or email on your last inspection report to review, or??Contact the Department using the email addresses below,o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food)o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants)o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets)o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review)Note: If you need to update your email address and/or other contact information, please submit an administrativechange request form at the below websitehttps://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181 or call602-506-6824.Award: Not Participating,Food Manager Licenses: 1,Signer: Laura Cestardia

#23 — Proper Date Marking and DispositionPriority foundation3-501.17

Priority Foundation-3-501.17, Pf: Ready-To-Eat Time/Temperature Control for Safety Food - Date Marking. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4125/Food-SafetyOperator-Resources. Pot roast and shrimp with date mark of 8/20 and cut romaine lettuce with a date mark of 8/19, which is over 7 days. Spoke with PIC and was changed to reflect correct discard date of 8/16 and 8/17. TCS food to be clearly marked to indicate the date or day the food shall be consumed on premises, sold, or discarded when held at a temperature of 41°F or less for a maximum of 7 days. The day of preparation shall be counted as Day 1. Correct By: Corrected At Time Of Inspection

Data from Maricopa County Environmental Services public records, last checked Jul 20, 2026. Grades marked with ° are computed equivalents for establishments not participating in the county's voluntary grading program. View official county records →