PlateScore

Charm Thai Cuisine

A

11 W Boston St, Chandler 85225

Food Establishment · Permit FD-36643

Score based on 8 scored inspections on record, weighted toward recent visits (one-year half-life). How scoring works

County record last checked Sep 23, 2026.

94
Excellent

Chandler restaurant avg: 93

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Score over time

100060202320242025Sep 20, 2023 — Routine — score 88 (0 priority, 2 foundation, 2 core)Dec 6, 2023 — Routine — score 84 (1 priority, 0 foundation, 1 core)May 7, 2024 — Routine — score 70 (2 priority, 0 foundation, 0 core)Oct 30, 2024 — Routine — score 99 (0 priority, 0 foundation, 1 core)Dec 10, 2024 — Routine — score 100 (0 priority, 0 foundation, 0 core)Apr 21, 2025 — Routine — score 85 (1 priority, 0 foundation, 0 core)Aug 5, 2025 — Routine — score 100 (0 priority, 0 foundation, 0 core)Dec 3, 2025 — Routine — score 100 (0 priority, 0 foundation, 0 core)100
Score per routine inspection and re-inspection; dashed line marks the “Poor” threshold (60).

Inspection history9 on record

2026

Apr 9, 2026Advisorynot scoredclean

2025

Dec 3, 2025RoutinecleanA

No County legal action will result from this inspection.Report emailed.

Aug 5, 2025RoutinecleanA°

No County legal action will result from this inspection.Report emailed. Emailed person in charge written procedures for the clean up of vomit and diarrheal events.

Apr 21, 2025Routine1 priorityall corrected on siteB°

No County legal action will result from this inspection.Report emailed to person in charge (PIC). Emailed department guidance for the clean up of vomit and diarrheal events.

#47 — Food and Non-Food-Contact Surfaces Cleanable, Properly Designed, Constructed and UsedPriority4-102.11

Inspector's notes

In the 2 door reach in cooler, observed lettuce being stored directly in "to go" grocery bags. Use of non-food grade bags (including to-go bags and trash bags) is not approved for storage of open food items to prevent migration of deleterious substances. All food-contact surfaces must be smooth, non-absorbent, and easily cleanable. Person in charge removed items from bags and stored properly at time of inspection. Corrective Action: Corrected at time of inspection.

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PRIORITY VIOLATION-4-102.11 (A)(1) and (B)(1) - Priority: Characteristics-Single-Service and Single-Use; Migration of Deleterious Substances; Safe

2024

Dec 10, 2024RoutinecleanA

No County legal action will result from this inspection.Report sent by email.IMPORTANT: You must register with our new Permit Center System to be able to pay permit fees, update permit information, apply for remodels etc. Go to https://www.maricopa.gov/6003/Maricopa-Countys-New-Permit-Center to apply for Permit Center. Be sure to use the same email address that was entered in our old system.

Oct 30, 2024Routine1 coreall corrected on siteA

No County legal action will result from this inspection.Report emailed to person in charge. Discussed with person in charge having written procedures for clean-up of vomit and diarrheal events. Emailed person in charge a copy of guidance for clean-up of vomit and diarrheal events.

#43 — In-Use Utensils; Properly StoredCore3-304.12

Inspector's notes

Observed in use utensils being stored in small crock pot next to the rice maker in water that measured 118 degrees F. In-use utensils must be stored in a clean, dry location; in running water; or in hot water above 135°F. If utensils are stored in food, the handles must be stored above the surface of the food. All in-use utensils were properly stored at time of inspection. Corrective Action: Corrected at time of inspection.

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3-304.12 - Core: In-Use Utensils, Between-Use Storage

May 7, 2024Routine2 priorityall corrected on siteC

This establishment received a(n) C Grade and had 2 Priority, 0 Priority Foundation violations on this inspection.1st repeated violation: Inspector Offered owner a long term intervention to avoid recurrence of repeated violation. Please contact inspector for appointment. Please be advised non-compliance may lead to legal action taken against operating permit. No County legal action will result from this inspection.Inspection report emailed to Owner/****The Environmental Services Department will begin emailing permit card(s) and permit invoice(s) to permittees in the coming months. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal.If you are unsure whether your email address is accurate, you may:• Contact your inspector using the phone number or email on your last inspection report to review, or• Contact the Department using the email addresses below,o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food)o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants)o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets)o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review)Note: If you need to update your email address and/or other contact information, please submit an administrative change request form at the below websitehttps://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181 or call 602-506-6824.Signer: Simenat Pukhan, PiC,Award: C

#15 — Food Separated and ProtectedPriority3-302.11

PRIORITY VIOLATION-3-302.11 (A1-2), P: Packaged and Unpackaged Food-Separation, Packaging, and Segregation; Protection From Cross Contamination. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4621/AMC-Toolbox---Cross-Contamination. Observed raw egg stored directly above cooked rice noodle. Requested to have egg return to designated location of egg inside standing refrigerator at time of inspection. Correct By: Corrected At Time Of Inspection

#22 — Proper Cold Holding TemperaturesPriority3-501.16

Repeat Violation PRIORITY VIOLATION-3-501.16(A)(2) and (B), P: Time/Temperature Control for Safety Food, Cold Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4576/AMC-Toolbox---Cold-Holding. Cooked rice inside line refrigerator probed with an internal temperature of 56 degree F. Rice had been spread out on tray and transferring back to refrigerator for quick cool down. Correct By: Corrected At Time Of Inspection,Repeat Violations: 1st

2023

Dec 6, 2023Routine1 priority1 coreB

This establishment received a(n) B Grade and had 1 Priority, 0 Priority Foundation 1 core violations on this inspection.No County legal action will result from this inspection.Inspection report emailed to owner.****The Environmental Services Department will begin emailing permit card(s) and permit invoice(s) to permittees in the coming months. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal.If you are unsure whether your email address is accurate, you may:• Contact your inspector using the phone number or email on your last inspection report to review, or• Contact the Department using the email addresses below,o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food)o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants)o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets)o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review)Note: If you need to update your email address and/or other contact information, please submit an administrative change request form at the below websitehttps://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181 or call 602-506-6824.Award: B,Signer: Sarika Poangsombat, pic

#15 — Food Separated and ProtectedCore3-302.11

Core-3-302.11 (A3-8) , C: Packaged and Unpackaged Food-Separation, Packaging, and Segregation; General Food Protection. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4621/AMC-Toolbox---Cross-Contamination. Observed bag of carrot stored directly on floor at dish washing area. Please keep all food a minimum of 6 inches above floor at all time. Correct By: Correct Prior To Next Routine Inspection

#22 — Proper Cold Holding TemperaturesPriority3-501.16

PRIORITY VIOLATION-3-501.16(A)(2) and (B), P: Time/Temperature Control for Safety Food, Cold Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4576/AMC-Toolbox---Cold-Holding. Rice noodles probed at 54-66 degree F and beansprouts probed at 56 degree F internally. Both items found store at room temperature at cook line. All TCS food items shall be kept at 41 degree F or lower. Line cook discarded items at time of inspection. Correct By: Corrected At Time Of Inspection

Sep 20, 2023Routine2 foundation2 coreB°

This establishment is not participating in the award program at this time and had 0 Priority, 2 Priority Foundation and 2 core violations on this inspection.No County legal action will result from this inspection.Inspection report sent to Owner's email. *****The Environmental Services Department will begin emailing permit card(s) and permit invoice(s) to permittees in the coming months. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal.If you are unsure whether your email address is accurate, you may:• Contact your inspector using the phone number or email on your last inspection report to review, or• Contact the Department using the email addresses below,o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food)o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants)o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets)o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review)Note: If you need to update your email address and/or other contact information, please submit an administrative change request form at the below websitehttps://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181 or call 602-506-6824.Award: Not Participating,Review Complete: CHECKED,Review Notes: QA--- TEW,Signer: Nongluck Chakkaw, Owner

#6 — Proper Eating, Tasting, Drinking, or Tobacco UseCore2-401.11

Core-2-401.11, C: Eating, Drinking, or Using Tobacco Witnessed female staff eating in between serving customers and eating in the kitchen. Please eat at a separate staff section and wash hands in between serving customers. Inspector requested staff to discontinue the practice upon inspection. Correct By: Corrected At Time Of Inspection

#9 — No Bare Hand Contact with RTE Foods or a Pre-Approved Alternate Properly FollowedCounty code (MCEHC)

Repeat Violation Correct By: Corrected At Time Of Inspection,Repeat Violations: 1st

#10 — Adequate Handwashing Sinks, Properly Supplied and AccessiblePriority foundation5-205.11

Priority Foundation-5-205.11, Pf: Using a Handwashing Sink-Operation and Maintenance. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox---Handwashing. Observed red bucket of sanitizer inside the kitchen hand washing sink. A repeated violation from last inspection. Addressed violation code, PiC removed bucket upon inspection. :

#15 — Food Separated and ProtectedCore3-302.11

Core-3-302.11 (A3-8) , C: Packaged and Unpackaged Food-Separation, Packaging, and Segregation; General Food Protection. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4621/AMC-Toolbox---Cross-Contamination. Inside standing freezer, inspector observed raw chicken stored intermingle with frozen peas and carrot, frozen carrot, frozen cooked broth, frozen beef. Addressed code violation with owner. Please separate raw product from cooked/ready to eat with raw chicken on the bottom shelf. Correct By: Correct Prior To Next Routine Inspection

#23 — Proper Date Marking and DispositionPriority foundation3-501.17

Priority Foundation-3-501.17, Pf: Ready-To-Eat Time/Temperature Control for Safety Food - Date Marking. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4125/Food-SafetyOperator-Resources. Red, Yellow, White current base sauce in metal pans were made more than 24 hours and noted without prepped date on items. Addressed violation with Owner. Owner had staff labeled made date immediately. Correct By: Corrected At Time Of Inspection

Nearby restaurants

Other places to eat within a short walk, with their current scores.

Data from Maricopa County Environmental Services public records, last checked Sep 23, 2026. Grades marked with ° are computed equivalents for establishments not participating in the county's voluntary grading program. View official county records →