Chen Chinese Bistro
B°990 E Riggs Rd, Chandler 85249
Food Establishment - Eating & Drinking · Permit FD-18424
Score based on 10 scored inspections over the county's rolling 3-year window, weighted toward recent visits. How scoring works
Score over time
Inspection history10 on record
2026
Apr 3, 2026Routine1 priority1 foundation1 coreB°
Predefined Comment: No County legal action will result from this inspection.emailed report
Inspector's notes
Observed the piercing blade of the can opener stored in holder with organic debris. PICplaced in dishwashing area. Corrective Action: Corrected at time of inspection.
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4-601.11(A) - Priority Foundation: Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4574/AMC-Toolbox---Food-Contact-Surfaces.
Inspector's notes
Observed cooked shrimp cold holding in preparation unit at internal temperature of 63 deg F. Cook placed in walk in freezer for rapid cooling.
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PRIORITY VIOLATION-3-501.16(A)(2) and (B) - Priority: Time/Temperature Control for Safety Food, Cold Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you.https://www.maricopa.gov/4576/AMC-Toolbox---Cold-Holding.
Inspector's notes
Observed raw beef thawing in three compartment sink without small stream of running water. Thaw in preparation sink over small stream of cool running water. Corrective Action: Correct prior to next routine inspection.
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3-501.13 - Core: Thawing
2025
Dec 8, 2025RoutinecleanA°
No County legal action will result from this inspection.
Aug 18, 2025Routine4 coreA°
No County legal action will result from this inspection.
Inspector's notes
At time of inspection, observed a microwave in kitchen with organic matter and baked on food. Informed PIC that the cavities and door seals of microwave ovens must be cleaned at least every 24 hours or as necessary. Corrective Action: Correct prior to next routine inspection.
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4-602.12 - Core: Cooking and Baking Equipment. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4574/AMC-Toolbox---Food-Contact-Surfaces.
Inspector's notes
Observed boxes of food, and a metal container of raw chicken stored on the floor of the walk-in cooler. Employee moved food to the shelf at time of inspection. Food must be stored at least 6 inches off the ground at all times to prevent contamination from the premises. Corrective Action: Corrected at time of inspection.
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3-305.11 - Core: Food Storage - Preventing Contamination from the Premises
Inspector's notes
Observed rice scoop, ice cream scoop, and a spatula stored in water with an internal temperature range of 93F-96F. In-use utensils must be stored in a clean, dry location; in running water; or in hot water above 135°F. If utensils are stored in food, the handles must be stored above the surface of the food. All in-use utensils were properly stored at time of inspection. Corrective Action: Corrected at time of inspection.
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3-304.12 - Core: In-Use Utensils, Between-Use Storage
Inspector's notes
Observed establishment using absorbent rags to cover broccoli and prepared dumplings. Rags were observed in contact with food. PIC removed rags from food at time of inspection. All food contact surfaces must be durable, nonabsorbent, smooth, and easily cleanable. Corrective Action: Corrected at time of inspection.
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4-101.11 (B-E) - Core: Characteristics- Multiuse; Durable, Nonabsorbent, Smooth, Easily Cleanable
Apr 23, 2025Routine1 foundation1 coreall corrected on siteB°
No County legal action will result from this inspection.Discussed creating a policy or obtaining a kit to clean up bodily fluid prior to next routine inspection.
Inspector's notes
Observed spray bottle across from the dish machine without a label. Employee marked with common name. Working containers used for storing poisonous or toxic materials such as cleaners and sanitizers taken from bulk supplies must be clearly and individually identified with the common name of the material. (2nd repeat) Corrective Action: Corrected at time of inspection.
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Repeat Violation 2nd consecutive violation 7-102.11 - Priority Foundation: Common Name-Working Containers
Inspector's notes
Observed rice scoops stored in water at 78-82F. PIC removed the scoops from the water and properly stored the spatulas and scoops at time. Discussed proper storage methods for utensils between uses at the time of inspection. Utensils in-use must be held in water above 135'F, in running water, or dry and washed/rinsed/sanitized every 4 hours. (3rd repeat) Corrective Action: Corrected at time of inspection.
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Repeat Violation 3rd consecutive violation 3-304.12 - Core: In-Use Utensils, Between-Use Storage
2024
Nov 20, 2024Routine1 foundation3 coreB°
No County legal action will result from this inspection.Discussed with PIC having written procedures for the clean-up of vomit and diarrheal events. Emailed PIC a copy of department's guidance for the clean-up of vomit and diarrheal events. Report emailed to PIC.
Inspector's notes
Observed water leaking from the drain pipe of the hand sink in the kitchen. All plumbing must be maintained in good repair at all times. Corrective Action: Correct prior to next routine inspection.
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5-205.15 (B) - Core: System Maintained in Good Repair; Maintained
Inspector's notes
Observed a spray bottle stored under the dishwasher with no label. Person in charge (PIC) stated the spray bottle contains oven cleaner. Working containers used for storing poisonous or toxic materials such as cleaners and sanitizers taken from bulk supplies shall be clearly and individually identified with the common name of the material. PIC labeled spray bottle. Corrective Action: Corrected at time of inspection.
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7-102.11 - Priority Foundation: Common Name-Working Containers
Inspector's notes
Observed rice scoops being stored in water at 102 degrees F. In-use utensils must be stored in a clean, dry location; in running water; or in hot water above 135°F. If utensils are stored in food, the handles must be stored above the surface of the food. All in-use utensils were properly stored at time of inspection. Corrective Action: Corrected at time of inspection. Repeat Violation: 2nd
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3-304.12 - Core: In-Use Utensils, Between-Use Storage
Inspector's notes
Observed establishment using absorbent cloth rags to cover cooked noodles and cut vegetables. Rags were observed in contact with the food. All food-contact surfaces must be smooth, non-absorbent, and easily cleanable. PIC removed rags from food. Corrective Action: Corrected at time of inspection. Repeat Violation: 3rd.
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Repeat Violation 4-101.11 (B-E) - Core: Characteristics- Multiuse; Durable, Nonabsorbent, Smooth, Easily Cleanable
Sep 13, 2024Re-Inspection1 coreA°
No County legal action will result from this inspection.
Inspector's notes
Observed dirt, dust, grease, and food debris through kitchen, under/behind equipment, on shelves, and inside the walk-in cooler. Physical facility must be cleaned frequently enough to prevent accumulation of dirt, organic matter, and food debris. Must clean physical facility prior to next routine inspection. Corrective Action: Correct prior to next routine inspection.
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6-501.12 - Core: Cleaning, Frequency and Restrictions
Sep 3, 2024Routine1 priority2 foundation4 coreB°
No County legal action will result from this inspection.Re-inspection will be conducted on 9/13/2024.
Inspector's notes
Observed metal scrubber and sponge sitting in the basin of the hand wash sink. Employee removed items at time of inspection. PIC will ensure establishment discontinues use of handwash sink for all activities that are not for handwashing. A handwashing sink must be maintained so that it is always accessible for employee use and may not be used for purposes other than handwashing. Corrective Action: Corrected at time of inspection.
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5-205.11 - Priority Foundation: Using a Handwashing Sink-Operation and Maintenance. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox: Handwashing.
Inspector's notes
Observed cooked shrimp, cooked noodles, vegetables, and raw pooled eggs with an internal temperature range of 48F-50F located in the prep cooler near the steam table. Per PIC, the food items have been the prep coolers for less than 4 hours prior to the inspection. All TCS foods improperly cold held were relocated to alternative functioning refrigeration unit to rapidly cool to 41°F at time of inspection. Except during preparation, cooking, cooling or when time is used as a control all TCS foods must be maintained at 41°F or below. Eggs not treated to destroy Salmonellae can be stored in equipment that maintains an ambient air temperature of 45°F or below. Corrective Action: Corrected at time of inspection.
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PRIORITY VIOLATION-3-501.16(A)(2) and (B) - Priority: Time/Temperature Control for Safety Food, Cold Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you.https://www.maricopa.gov/4576/AMC-Toolbox---Cold-Holding.
Inspector's notes
At time of inspection, observed prep table, near the steam table, with a minimum ambient air temperature 48.8F, maintaining TCS foods above 41F at time of inspection. PIC called for service technician for the prep cooler while inspector was on site. Cold holding equipment must have the capacity to maintain TCS foods at 41°F or below. Must repair cold holding equipment such that it maintains TCS foods at 41°F or below. Instructed PIC to not store any TCS foods in unit, until the unit is repaired and holding at 41F or below. Corrective Action: Correct prior to re-inspection on 9/13/2024.
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4-301.11 - Priority Foundation: Cooling, Heating, and Holding Capacities-Equipment. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4617/AMC-Toolbox---Cooling.
Inspector's notes
Observed rice scoops stored in water at 78-82F. PIC removed the scoops from the water and properly stored the spatulas and scoops at time. Discussed proper storage methods for utensils between uses at the time of inspection. In-use utensils must be stored in a clean, dry location; in running water; or in hot water above 135°F. If utensils are stored in food, the handles must be stored above the surface of the food. All in-use utensils were properly stored at time of inspection. Corrective Action: Corrected at time of inspection.
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3-304.12 - Core: In-Use Utensils, Between-Use Storage
Inspector's notes
Observed employee cook food for a customer order then proceed to rinse gloves at the 3 compartment sink. Discussed with PIC, that the gloves used in the establishment are single-use type gloves and may not be rinse out to be re-used. PIC had employee remove gloves and then proceed to wash his hands. Gloves must be discarded when soil or other contaminants enter the inside of the glove. Corrective Action: Corrected at time of inspection.
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3-304.15 (B)-(D) - Core: Gloves, Use Limitations
Inspector's notes
Observed establishment using absorbent rags to cover cooked chicken, cooked noodles, and cut/whole vegetables. Rags were observed in contact with food. PIC removed rags from food at time of inspection. All food-contact surfaces must be smooth, non-absorbent, and easily cleanable. Corrective Action: Corrected at time of inspection.
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Repeat Violation 2nd consecutive violation 4-101.11 (B-E) - Core: Characteristics- Multiuse; Durable, Nonabsorbent, Smooth, Easily Cleanable
Inspector's notes
Observed dirt, dust, grease, and food debris through kitchen, under/behind equipment, on shelves, and inside the walk-in cooler. Physical facility must be cleaned frequently enough to prevent accumulation of dirt, organic matter, and food debris. Must clean physical facility prior to next routine inspection. Corrective Action: Correct prior to next routine inspection.
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6-501.12 - Core: Cleaning, Frequency and Restrictions
Apr 26, 2024Routine1 coreall corrected on siteA°
This establishment is not participating in the award program at this time and had 0 Priority, 0 Priority Foundation violations on this inspection.On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permit invoice(s) to permittees. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal.If you are unsure whether your email address is accurate, you may:• Contact your inspector using the phone number or email on your last inspection report to review, or• Contact the Department using the email addresses below,o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food)o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants)o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets)o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review)If you need to update your email address and/or other contact information, please submit an administrative change request form at the below websitehttps://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181.No County legal action will result from this inspection.Report emailed at time of inspection.Award: Not Participating,Food Manager Licenses: 1,Signer: Huixian Zhou
Core-4-101.11 (B-E), C: Characteristics-Multiuse; Durable, Nonabsorbent, Smooth, Easily Cleanable-----Observed establishment using absorbent rags to cover cooked chicken and cut/whole vegetables. Rags were observed in contact with food. PIC removed rags from food at time of inspection. All food contact surfaces must be durable, nonabsorbent, smooth, and easily cleanable. Correct By: Corrected At Time Of Inspection
2023
Dec 6, 2023Routine2 foundationall corrected on siteB°
This establishment is not participating in the award program at this time and had 0 Priority, 2 Priority Foundation violations on this inspection.On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permit invoice(s) to permittees. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal.If you are unsure whether your email address is accurate, you may:• Contact your inspector using the phone number or email on your last inspection report to review, or• Contact the Department using the email addresses below,o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food)o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants)o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets)o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review)If you need to update your email address and/or other contact information, please submit an administrative change request form at the below websitehttps://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181.No County legal action will result from this inspection.Report emailed at time of inspection.Food Manager Licenses: 1,Signer: Brenda Zhu,Award: Not Participating
Priority Foundation-5-205.11, Pf: Using a Handwashing Sink-Operation and Maintenance. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox---Handwashing.-- Observed bowls, a spoon, and a scrub brush in the hand wash sink basin. PIC remove items from the hand wash sink at time of inspection. A handwashing sink must be maintained so that it is always accessible for employee use and may not be used for purposes other than handwashing. Correct By: Corrected At Time Of Inspection
Priority Foundation-3-501.17, Pf: Ready-To-Eat Time/Temperature Control for Safety Food - Date Marking. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4125/Food-SafetyOperator-Resources.-- Observed breaded cooking chicken without a date mark in the walk-in. Per PIC, the chicken was prepared a few days prior to the inspection. PIC date mark TCS food at time of inspection. All RTE/TCS foods must be date marked after 24 hours and used within 7 days (including the day it was made as day 1). Correct By: Corrected At Time Of Inspection
Aug 9, 2023Routine3 coreA°
This establishment is not participating in the award program at this time and had 0 Priority, 0 Priority Foundation violations on this inspection.*Remove all cardboard from the floor near the fryers.The Environmental Services Department will begin emailing permit card(s) and permit invoice(s) to permittees in the coming months. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal.If you are unsure whether your email address is accurate, you may:• Contact your inspector using the phone number or email on your last inspection report to review, or• Contact the Department using the email addresses below,o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food)o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants)o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets)o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review)Note: If you need to update your email address and/or other contact information, please submit an administrative change request form at the below websitehttps://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181 or call 602-506-6824.No County legal action will result from this inspection.Report emailed at time of inspection.Award: Not Participating,Food Manager Licenses: 1,Signer: Huixian Zhou
Core-3-305.11, C: Food Storage-Preventing Contamination from the Premises ---- Observed a boxes of food items stored on the floor of walk-in. Food must be protected from contamination in clean, dry location 6 inches above floor. Instructed PIC to move the food items to a shelf instead of storing the items on the floor. Correct By: Correct Prior To Next Routine Inspection
Core-3-304.12 , C: In-Use Utensils, Between-Use Storage-- Observed rice scoops stored in water at 88-90F. PIC removed the scoops from the water and properly stored the spatulas and scoops at time. Discussed proper storage methods for utensils between uses at the time of inspection. Utensils in-use must be held in water above 135'F, in running water, or dry and washed/rinsed/sanitized every 4 hours. Correct By: Corrected At Time Of Inspection
Core-6-501.12, C: Cleaning, Frequency and Restrictions-- Observed heavy accumulation dirt, dust, and food debris under and behind equipment and throughout the floors, walls, and ceiling of the establishment. Physical facilities must be cleaned as often as necessary to keep them clean. Must clean. Correct By: Correct Prior To Next Routine Inspection
Data from Maricopa County Environmental Services public records, last checked Jul 20, 2026. Grades marked with ° are computed equivalents for establishments not participating in the county's voluntary grading program. View official county records →