Phoenix Palace
A°2075 N Dobson Rd, Chandler 85224
Food Establishment - Eating & Drinking · Permit FD-44708
Score based on 12 scored inspections on record, weighted toward recent visits (one-year half-life). How scoring works
County record last checked Sep 21, 2026.
Score over time
Inspection history12 on record
2026
Aug 26, 2026Re-InspectioncleanA°
Predefined Comment: No County legal action will result from this inspection.Predefined Comment: Upon re-inspection, all violations due for correction have been corrected. Unit is holding properly cold.
Aug 17, 2026Routine2 priority2 foundation4 coreC°
Predefined Comment: No County legal action will result from this inspection.
Inspector's notes
Corrective Action: Corrected at time of inspection. Several employee drinks stored on prep tables or with food contact items available for service.
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Repeat Violation 2-401.11 - Core: Eating, Drinking, or Using Tobacco Predefined Comment: To ensure food safety, prevent physical contamination and the transmission of disease; employee eating, drinking, beverage storage, and using tobacco must be done in an approved area.
Inspector's notes
Corrective Action: Corrected at time of inspection. Bean sprouts and tofu in the middle cook line cold table at 50*F internally. PIC discarded.
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PRIORITY VIOLATION-3-501.16(A)(2) and (B) - Priority: Time/Temperature Control for Safety Food, Cold Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you.https://www.maricopa.gov/4576/AMC-Toolbox---Cold-Holding. Predefined Comment: All TCS foods improperly cold held were relocated to alternative functioning refrigeration unit to rapidly cool to 41°F at time of inspection. Predefined Comment: Except during preparation, cooking, cooling or when time is used as a control all TCS foods must be maintained at 41°F or below. Eggs not treated to destroy Salmonellae can be stored in equipment that maintains an ambient air temperature of 45°F or below.
Inspector's notes
Corrective Action: Corrected at time of inspection. Custard tarts in display case (at 83*F internally) and cooked whole duck in display case at 80*F internally) under time as control not marked with discard times.
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3-501.19 (A1, B2, C2-3) - Priority Foundation: Time as a Public Health Control; Documentation. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4125/Food-SafetyOperator-Resources. Predefined Comment: All TCS foods being held under time as a control were properly time stamped at time of inspection. Predefined Comment: Time as a Public Health Control requires written procedures detailing process for Time as a Public Health Control and time-stamping for items actively held under Time as a Public Health Control.
Inspector's notes
Corrective Action: Correct prior to re-inspection 8/24/26. Middle cook line cold table holding TCS food 50*F. Non-TCS foods also at 50*F.
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Repeat Violation 4-301.11 - Priority Foundation: Cooling, Heating, and Holding Capacities-Equipment. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4617/AMC-Toolbox---Cooling. Predefined Comment: Cold holding equipment must have the capacity to maintain TCS foods at 41°F or below. Must repair cold holding equipment such that it maintains TCS foods at 41°F or below.
Inspector's notes
Corrective Action: Corrected at time of inspection. Bag of powdered sugar stored directly on the floor.
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3-305.11 - Core: Food Storage - Preventing Contamination from the Premises Predefined Comment: Food must be stored at least 6 inches off the ground at all times to prevent contamination from the premises.
Inspector's notes
Corrective Action: Correct prior to next routine inspection. Gaskets broken on two low boy reach-ins. Please replace.
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4-501.11 - Core: Good Repair and Proper Adjustment-Equipment Predefined Comment: All equipment must be maintained in good repair at all times. Repair all equipment to a state of good repair prior to next routine inspection.
Inspector's notes
Corrective Action: Correct prior to next routine inspection. Accumulation of food debris on trays, carts, inside reach-ins and on handles and gaskets. Please maintain clean.
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Repeat Violation 4-601.11(B) and (C) - Core: Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils Predefined Comment: Nonfood-contact surfaces shall be kept free of an accumulation of dust, dirt, food residue, and other debris. Nonfood-contact surfaces shall be cleaned at a frequency necessary to preclude accumulation of soil residues.
Inspector's notes
Corrective Action: Corrected at time of inspection. Shut-off sprayer nozzle connected to faucet downstream of an atmospheric vacuum breaker in the duck prep room.
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PRIORITY VIOLATION-5-202.11 (A) - Priority: Approved System and Cleanable Fixtures; According to Law Predefined Comment: PIC removed shut-off downstream from atmospheric vacuum breaker at time of inspection. Predefined Comment: Shut-offs, including chemical dispensers and sprayer nozzles, are not approved for continuous installation downstream from atmospheric vacuum breakers.
May 20, 2026Re-InspectioncleanA°
Predefined Comment: No County legal action will result from this inspection.Predefined Comment: Upon re-inspection, all violations due for correction have been corrected. Unit is holding properly cold.
May 13, 2026Routine2 priority1 foundation3 coreC°
Predefined Comment: No County legal action will result from this inspection.Establishment has variance for fish slaughter, but no live fish were present at the time of inspection.
Inspector's notes
Corrective Action: Corrected at time of inspection. Several items of employee food and drinks stored with and above food prep areas and food storage. Manager removed items to proper storage.
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2-401.11 - Core: Eating, Drinking, or Using Tobacco Predefined Comment: To ensure food safety, prevent physical contamination and the transmission of disease; employee eating, drinking, beverage storage, and using tobacco must be done in an approved area.
Inspector's notes
Corrective Action: Corrected at time of inspection. Cooked pork and cooked rice on the steam table and under temperature control, per manager, at 98*F to 130*F internally.
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PRIORITY VIOLATION-3-501.16(A)(1) - Priority: Time/Temperature Control for Safety Food, Hot Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4614/AMC-Toolbox---Hot-Holding. Predefined Comment: Except during preparation, cooking, cooling or when time is used as a control all TCS foods must be maintained at 135°F or above. Predefined Comment: All TCS foods improperly hot held were reheated to 165°F at time of inspection.
Inspector's notes
Corrective Action: Corrected at time of inspection. Right hand cook line cold table holding raw beef, pork, raw shrimp and pooled eggs at 49*F to 59*F internally. TCS items in unit less than 2 hours were moved to other coolers. TCS items in unit more than 2 hours were embargoed and manager discarded.
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PRIORITY VIOLATION-3-501.16(A)(2) and (B) - Priority: Time/Temperature Control for Safety Food, Cold Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you.https://www.maricopa.gov/4576/AMC-Toolbox---Cold-Holding. Predefined Comment: Except during preparation, cooking, cooling or when time is used as a control all TCS foods must be maintained at 41°F or below. Eggs not treated to destroy Salmonellae can be stored in equipment that maintains an ambient air temperature of 45°F or below.
Inspector's notes
Corrective Action: Correct prior to re-inspection 5/20/26. Right hand cook line cold table holding TCS food 49-59*F. Determined unit had iced over. Please repair. Discussed use of two adjacent coolers until unit is repaired.
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4-301.11 - Priority Foundation: Cooling, Heating, and Holding Capacities-Equipment. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4617/AMC-Toolbox---Cooling. Predefined Comment: Cold holding equipment must have the capacity to maintain TCS foods at 41°F or below. Must repair cold holding equipment such that it maintains TCS foods at 41°F or below.
Inspector's notes
Corrective Action: Corrected at time of inspection. Several items of food stored directly on the floor in the walk-ins and in dry storage areas.
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3-305.11 - Core: Food Storage - Preventing Contamination from the Premises Predefined Comment: Food must be stored at least 6 inches off the ground at all times to prevent contamination from the premises.
Inspector's notes
Corrective Action: Correct prior to next routine inspection. Accumulation of food debris on walk-in shelving, gaskets, hinges and inside reach-ins, on condiment containers and on floor of freezer.
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4-601.11(B) and (C) - Core: Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils Predefined Comment: Nonfood-contact surfaces shall be kept free of an accumulation of dust, dirt, food residue, and other debris. Nonfood-contact surfaces shall be cleaned at a frequency necessary to preclude accumulation of soil residues.
2025
Oct 8, 2025Routine1 foundation1 coreall corrected on siteB°
No County legal action will result from this inspection. Report emailed.
Inspector's notes
Observed a large sprayer with cleaner in it that did not have a label in the electrical room. Person in charge (PIC) stated it was cleaner for the stove and vents. All cleaners and chemicals need a label to reduce risk of chemical contamination. PIC used a marker to write the name on the container at time of inspection. Corrective Action: Corrected at time of inspection.
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7-102.11 - Priority Foundation: Common Name-Working Containers
Inspector's notes
Observed the outside trash and grease receptacles open. Discussed with person in charge (PIC) to keep them closed to reduce risk of pests. PIC closed the receptacles at time of inspection. Corrective Action: Corrected at time of inspection.
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5-501.113 - Core: Covering Receptacles
May 31, 2025Routine1 priority3 foundation2 coreC°
No County legal action will result from this inspection. Report emailed. ***A pattern of non-compliance is observed for violation #55, 6-501.12
Inspector's notes
There was a mixing bowl in the hand sink near the fryers. Discussed with person in charge (PIC) that all hand sinks need to remain empty, ready to use and that hand sinks can only be used for hand washing, not for dishes to reduce risk of contamination during hand washing. PIC removed the bowl at time of inspection. PIC will ensure establishment discontinues use of handwash sink for all activities that are not for handwashing. Corrective Action: Corrected at time of inspection.
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5-205.11 - Priority Foundation: Using a Handwashing Sink-Operation and Maintenance. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox: Handwashing.
Inspector's notes
Observed cutting boards with food debris and staining. Person in charge (PIC) stated cutting boards are cleaned every other day. Discussed with PIC that cutting boards and other food contact surfaces hat come into contact with TCS foods, need to be cleaned every 4 hours while in use. All food-contact surfaces that contact TCS foods must be cleaned every 4 hours by washing, rinsing, and sanitizing. PIC relocated all food-contact surfaces to ware washing area to be washed, rinsed, and sanitized at the time of inspection. Corrective Action: Corrected at time of inspection.
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PRIORITY VIOLATION-4-602.11 (A-D) - Priority: Equipment Food-Contact Surfaces and Utensils-Frequency. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4574/AMC-Toolbox---Food-Contact-Surfaces.
Inspector's notes
Observed multiple foods (cut vegetables, cooked chicken, etc.) in the walk in cooler without dates. These foods were prepped the previous day. Discussed with person in charge (PIC) that all prepped TCS foods need a date marking if they are not used in the same day, that they are prepared. PIC wrote dates on RTE/TCS foods requiring date marking must be date marked within 24 hours and sold or discarded after 7 days (including the day it was made as day 1). All RTE/TCS foods were properly date marked at the time of inspection. Corrective Action: Corrected at time of inspection.
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3-501.17 - Priority Foundation: Ready-To-Eat Time/Temperature Control for Safety Food, Date Marking. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4125/Food-SafetyOperator-Resources.
Inspector's notes
Observed a spray bottle with cleaner in it on a shelf near the ware washing machine without a label. Discussed with person in charge (PIC) that all chemicals and cleaners need a label to reduce risk of chemical contamination. PIC used a marker to write a label on the spray bottle at time of inspection. Corrective Action: Corrected at time of inspection. 7-202.11 - Priority Foundation: Restriction-Presence and Use Addl Notes: Observed a can of Roach and Ant pest control spray in a storage closet in the corner of the dining room. Also found a gallon size bottle of termite pesticide in the same storage closet. Discussed with person in charge (PIC) that they cannot keep pest control on the premises of a food establishment and that only a certified pest control specialist can apply pest control. All pest control for the establishment must be performed by a certified pest control specialist and chemicals for pest control must not be stored onsite. PIC removed pest control chemicals from premises at time of inspection. Corrective Action: Corrected at time of inspection.
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7-102.11 - Priority Foundation: Common Name-Working Containers
Inspector's notes
Observed a live roach in the storage area to the left of the kitchen. Discussed pest control frequency with person in charge (PIC) who stated last pest control service was 5/27/25 and showed receipts for regular visits. Discussed with PIC that during warmer months more treatments may be needed. Corrective Action: Correct prior to next routine inspection.
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6-501.111 (A-B, D) - Core: Controlling Pests; Monitoring
Inspector's notes
Observed an accumulation of grease and food particles on the cooking and refrigeration equipment on the cook line. Also saw food debris on the ground near and around tables and prep stations. Please clean to prevent contamination and reduce risk of pests. Physical facility must be cleaned frequently enough to prevent accumulation of dirt, organic matter, and food debris. Must clean physical facility prior to next routine inspection. Corrective Action: Correct prior to next routine inspection. ***A pattern of non-compliance is observed for this violation. First consecutive violation.
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6-501.12 - Core: Cleaning, Frequency and Restrictions
Jan 6, 2025Routine2 coreA°
No County legal action will result from this inspection. Report emailed.
Inspector's notes
Observed the outside trash dumpsters open. Discussed with person in charge (PIC) that the dumpsters need to be closed. PIC closed the lids at time of inspection. Corrective Action: Corrected at time of inspection.
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5-501.113 - Core: Covering Receptacles
Inspector's notes
Observed an accumulation of grease and food particles on the cooking and refrigeration equipment on the assembly line. Also saw food debris on the ground near and around tables and prep stations. Please clean to prevent contamination. Physical facility must be cleaned frequently enough to prevent accumulation of dirt, organic matter, and food debris. Must clean physical facility prior to next routine inspection. Corrective Action: Correct prior to next routine inspection.
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6-501.12 - Core: Cleaning, Frequency and Restrictions
2024
Nov 15, 2024RoutinecleanA°
No County legal action will result from this inspection.Report sent by email.IMPORTANT: You must register with our new Permit Center System to be able to pay permit fees, update permit information, apply for remodels etc. Go to https://www.maricopa.gov/6003/Maricopa-Countys-New-Permit-Center to apply for Permit Center. Be sure to use the same email address that was entered in our old system.
Sep 24, 2024Routine1 priority1 coreB°
No County legal action will result from this inspection.Report sent by email.IMPORTANT: You must register with our new Permit Center System to be able to pay permit fees, update permit information, apply for remodels etc. Go to https://www.maricopa.gov/6003/Maricopa-Countys-New-Permit-Center to apply for Permit Center. Be sure to use the same email address that was entered in our old system.
Inspector's notes
Observed bottles of Ortho pest control in the electrical storage room. Discussed with person in charge (PIC) that they cannot have these chemicals on the property. PIC removed the Ortho from premises. All pest control for the establishment must be performed by a certified pest control specialist and chemicals for pest control must not be stored onsite. PIC removed pest control chemicals from premises at time of inspection. Corrective Action: Corrected at time of inspection.
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PRIORITY VIOLATION-7-206.11 - Priority: Restricted Use Pesticides, Criteria
Inspector's notes
Observed an accumulation of grease and food particles on the cooking and refrigeration equipment on the assembly line. Please clean to prevent contamination. Physical facility must be cleaned frequently enough to prevent accumulation of dirt, organic matter, and food debris. Must clean physical facility prior to next routine inspection. Corrective Action: Correct prior to next routine inspection.
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6-501.12 - Core: Cleaning, Frequency and Restrictions
Apr 9, 2024Routine1 priority1 coreB°
This establishment is not participating in the award program at this time and had 1 Priority, 0 Priority Foundation violations on this inspection.No County legal action will result from this inspection.Inspection was emailedOn July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permit invoice(s) to permittees. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal.If you are unsure whether your email address is accurate, you may:• Contact your inspector using the phone number or email on your last inspection report to review, or• Contact the Department using the email addresses below,o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food)o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants)o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets)o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review)If you need to update your email address and/or other contact information, please submit an administrative change request form at the below websitehttps://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181.Award: Not Participating,Embargo Lbs: 0,Signer: Jeannie Ho
PRIORITY VIOLATION-3-302.11 (A1-2), P: Packaged and Unpackaged Food-Separation, Packaging, and Segregation; Protection From Cross Contamination. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4621/AMC-Toolbox---Cross-Contamination. Observed raw duck drying over closed containers of raw beef and the juice from the duck dripping onto the lid of the beef container. PIC moved all of the raw beef to another side of the walk in refrigerator to prevent cross contamination due to different cooking temperatures. Correct By: Corrected At Time Of Inspection
Core-6-501.12, C: Cleaning, Frequency and Restrictions Observed an accumulation of grease and food particles on the cooking and refrigeration equipment on the assembly line. Please clean to prevent contamination. Correct By: Correct Prior To Next Routine Inspection
2023
Nov 15, 2023Routine1 priority1 foundation1 coreB°
This establishment is not participating in the award program at this time and had 1 Priority, 1 Priority Foundation violations on this inspection.No County legal action will result from this inspection.Report sent by email.Award: Not Participating,Signer: Jeannie H.
Repeat Violation Priority Foundation-5-202.12 (A), Pf: Handwashing Sinks, Installation; Proper Temperature, Mixing Faucet. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox---Handwashing. Observed hand sink hot water lever in not functioning and only cold side able to dispense. Discussed with PIC that hot water must be available at all times to use at all hand washing sinks to wash hands properly. Hand sink was repaired during inspection. Correct By: Corrected At Time Of Inspection,Repeat Violations: 1st
Core-3-305.11, C: Food Storage-Preventing Contamination from the Premises Observed container of sauce being stored below hand sink. Discussed with PIC that food containers cannot be stored under sinks. Sauce was moved. :
PRIORITY VIOLATION-5-202.11 (A), P: Approved System Observed spray nozzle connected to hose at mop sink w/ Atmospheric vacuum breaker. Person in charge removed at the time of inspection. AVB's are not designed to be maintained under c onstant pressure. Correct By: Corrected At Time Of Inspection
Aug 14, 2023Routine1 priority1 foundation1 coreall corrected on siteB°
This establishment is not participating in the award program at this time and had 1 Priority, 1 Priority Foundation violations on this inspection.No County legal action will result from this inspection.Report sent by email.Award: Not Participating,Signer: Jennie H.
Priority Foundation-5-202.12 (A), Pf: Handwashing Sinks, Installation; Proper Temperature, Mixing Faucet. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox---Handwashing. Observed hand sink hot water lever in not functioning and only cold side able to dispense. Discussed with PIC that hot water must be available at all times to use at all hand washing sinks to wash hands properly. Hand sink was repaired during inspection. Correct By: Corrected At Time Of Inspection
PRIORITY VIOLATION-3-501.16(A)(1), P: Time/Temperature Control for Safety Food, Hot Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4614/AMC-Toolbox---Hot-Holding. Observed various cooked dishes (dim sum) in steam tower removed from heat source holding 109-132 F, per PIC they have been placed there 30 minutes prior. Discussed with PIC that when holding foods must be holding 135 F at all times. Food dishes were reheated to 165 F. Correct By: Corrected At Time Of Inspection
Core-3-304.12 , C: In-Use Utensils, Between-Use Storage Observed a rice scoop stored in water that was at room temperature in the back kitchen area. Utensils can be stored in water that is maintained at 135 Deg. F. or above or outside of a product if they are washed, rinsed, and sanitized at least every 4 hours. Both utensils were removed for cleaning at the time of inspection. Correct By: Corrected At Time Of Inspection
Nearby restaurants
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- 96Snow TimeA2095 N Dobson Rd · 40 m away
- 87Big SushiB2095 N Dobson Rd · 40 m away
- 92Pho DamA°2025 N Dobson Rd · 150 m away
- 92J Fortune BakeryA°2025 N Dobson Rd · 150 m away
Data from Maricopa County Environmental Services public records, last checked Sep 21, 2026. Grades marked with ° are computed equivalents for establishments not participating in the county's voluntary grading program. View official county records →