PlateScore

Cha Yen Pho&Boba

B

743 E Bell Rd, Phoenix 85022

Food Establishment - Eating & Drinking · Permit FD2404637

Score based on 5 scored inspections on record, weighted toward recent visits (one-year half-life). How scoring works

County record last checked Sep 21, 2026.

82
Good

Phoenix restaurant avg: 95

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Score over time

10006020252026Jul 7, 2025 — Routine — score 8 (5 priority, 3 foundation, 2 core)Oct 3, 2025 — Routine — score 100 (0 priority, 0 foundation, 0 core)Apr 9, 2026 — Routine — score 83 (0 priority, 3 foundation, 2 core)Apr 20, 2026 — Re-Inspection — score 100 (0 priority, 0 foundation, 0 core)Jul 6, 2026 — Routine — score 93 (0 priority, 1 foundation, 2 core)93
Score per routine inspection and re-inspection; dashed line marks the “Poor” threshold (60).

Inspection history7 on record

2026

Jul 6, 2026Routine1 foundation2 coreB

Predefined Comment: No County legal action will result from this inspection.

#6 — Proper Eating, Tasting, Drinking, or Tobacco UseCore2-401.11

Inspector's notes

Employee cup of tea stored on food prep table. PIC removed the item and educated employee to drink in a designated area away.

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2-401.11 - Core: Eating, Drinking, or Using Tobacco Predefined Comment: To ensure food safety, prevent physical contamination and the transmission of disease; employee eating, drinking, beverage storage, and using tobacco must be done in an approved area. Corrective Action: Corrected at time of inspection.

#28 — Toxic Substances Properly Identified, Stored, and Used; Held for Retail Sale, Properly StoredPriority foundation7-207.11

Inspector's notes

Bottle of Advil stored on the counter. PIC removed it and stored it in her purse.

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7-207.11 (A) - Priority Foundation: Restriction and Storage-Medicines; Unnecessary medicines Predefined Comment: All medicines must be stored away from food, utensils, and single service items to prevent contamination. All medicines were relocated and properly stored by PIC at time of inspection. Corrective Action: Corrected at time of inspection.

#49 — Non-Food-Contact Surfaces CleanCore4-601.11

Inspector's notes

Shelves covered with aluminum foil storing spice and microwave are accumulated with grease and food debris. Remove the foil and clean and sanitize as often as necessary. Corrective Action: Correct prior to next routine inspection.

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4-601.11(B) and (C) - Core: Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils

Apr 20, 2026Re-InspectioncleanA°

Upon re-inspection all violations have been corrected.

Apr 16, 2026Advisorynot scoredclean
Apr 9, 2026Routine3 foundation2 coreB

Predefined Comment: No County legal action will result from this inspection.Discussed cold holding requirements, datemarking, general cleaning, maintaining food items off the floor, and fecal/vomit clean up procedures for continued training.

#2 — Certified Food Protection ManagerCore2-102.12

Inspector's notes

No certified manager available onsite at time of inspection.

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2-102.12(A) - Core: Certified Food Protection Manager. For a permanent fix to this violation, check out these resources on our website. https://www.maricopa.gov/5114/Food-Restaurants Predefined Comment: A Certified Food Protection Manager (CFPM) is required to be on the premises during all hours of operation. Corrective Action: Correct prior to next routine inspection.

#10 — Adequate Handwashing Sinks, Properly Supplied and AccessiblePriority foundation6-301.12

Inspector's notes

No paper towels available at handwashing sink in back warewashing area and in food prep area behind service area. Person in charge provided paper towels.

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6-301.12 - Priority Foundation: Hand Drying Provision. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox: Handwashing. Predefined Comment: Handwash sinks must be supplied with hot water of at least 100°F, soap and an approved hand drying provision at all times. Facilities must be maintained in a condition that promotes handwashing. Corrective Action: Corrected at time of inspection. 5-205.11 - Priority Foundation: Using a Handwashing Sink-Operation and Maintenance. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox: Handwashing. Addl Notes: Handwashing sink in prep area found with ice bin on stop of it and dishwashing gloves. PIC removed items. Predefined Comment: Handwash sinks must be supplied with hot water of at least 100°F, soap and an approved hand drying provision at all times. Facilities must be maintained in a condition that promotes handwashing. Corrective Action: Corrected at time of inspection.

#16 — Food-Contact Surfaces: Cleaned and SanitizedPriority foundation4-601.11

Inspector's notes

Multiple knives stored throughout establishment stored as clean with food debris and residue. Slicer in back area, clean per PIC, found with residue and food debris.

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4-601.11(A) - Priority Foundation: Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4574/AMC-Toolbox---Food-Contact-Surfaces. Predefined Comment: PIC relocated all food-contact surfaces to warewashing area to be washed, rinsed, and sanitized at the time of inspection. Predefined Comment: All food-contact surfaces must be cleaned to sight and touch. Corrective Action: Corrected at time of inspection.

#38 — Insects, Rodents and Animals not PresentPriority foundation6-501.111

Inspector's notes

Observed many fruit flies in back warewashing area and more concentrated in mop sink.

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6-501.111 (C) - Priority Foundation: Controlling Pests; Approved Trapping Methods/Existence Predefined Comment: Establishment must be maintained free of pests and all pest control measures must be conducted by a licensed pest control specialist. Must eliminate current pest control problem and obtain pest control from a certified and licensed pest control specialist by re-inspection. Corrective Action: Correct prior to re-inspection.

#43 — In-Use Utensils; Properly StoredCore3-304.12

Inspector's notes

Observed rice scoops in room temperature water in cooking area and metal spoons in room temperature water in boba area. PIC removed items.

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3-304.12 - Core: In-Use Utensils, Between-Use Storage Predefined Comment: In-use utensils must be stored in a clean, dry location; in running water; or in hot water above 135°F. If utensils are stored in food, the handles must be stored above the surface of the food. All in-use utensils were properly stored at time of inspection. Corrective Action: Corrected at time of inspection.

Mar 25, 2026Advisorynot scoredclean

2025

Oct 3, 2025RoutinecleanA

Predefined Comment: No County legal action will result from this inspection.

Jul 7, 2025Routine5 priority3 foundation2 coreD°

Predefined Comment: No County legal action will result from this inspection.

#2 — Certified Food Protection ManagerCore2-102.12

Inspector's notes

No personal on-site with a CFPM certificate. Corrective Action: Correct prior to next routine inspection.

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2-102.12(A) - Core: Certified Food Protection Manager. For a permanent fix to this violation, check out these resources on our website. https://www.maricopa.gov/5114/Food-Restaurants Predefined Comment: A Certified Food Protection Manager (CFPM) is required to be on the premises during all hours of operation.

#8 — Hands Clean and Properly WashedPriority2-301.12

Inspector's notes

Employee washed hands at hand sink for less than 5 seconds in rear kitchen hand sink when asked to correct. Inspector demonstrated a proper hand wash for employee at time of inspection. Corrective Action: Corrected at time of inspection.

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PRIORITY VIOLATION-2-301.12 - Priority: Cleaning Procedure. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox: Handwashing. Predefined Comment: Employee properly washed hands at handwash sink at time of inspection. Predefined Comment: Discussed the importance of proper hand washing procedures with the person-in-charge (PIC). Proper handwashing procedure is to rinse hands with warm water, scrub with soap for 10-15 seconds, rinse with warm water, dry with approved drying provision, and turn off in a manner to prevent re-contamination of hands. Entire process should take approximately 20 seconds for full and proper handwashing to prevent spread of pathogens and contamination. PRIORITY VIOLATION-2-301.14 - Priority: When to Wash. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox: Handwashing. Addl Notes: Observed cookline employee crack raw egg into wok with gloved hands and continue cooking and touch RTE food items with same gloved hands without hand washing. Corrective Action: Corrected at time of inspection. Predefined Comment: Discussed the importance of proper hand washing and when hand washing is required with the person-in-charge (PIC). Hands must be washed at any time contamination occurs and when changing tasks. Predefined Comment: Employee properly washed hands at handwash sink at time of inspection.

#10 — Adequate Handwashing Sinks, Properly Supplied and AccessiblePriority foundation6-301.12

Inspector's notes

Paper towels not stocked at front boba station hand sink. Rear kitchen hand sink and boba hand sink automatic paper towel dispensers found inoperable. Key for paper towel dispenser had to be used to access paper towels. Corrective Action: Corrected at time of inspection.

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6-301.12 - Priority Foundation: Hand Drying Provision. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox: Handwashing. Predefined Comment: Handwash sinks must be supplied with hot water of at least 100°F, soap and an approved hand drying provision at all times. Facilities must be maintained in a condition that promotes handwashing. Predefined Comment: PIC provided hand drying provision for handwash sink at time of inspection. 5-205.11 - Priority Foundation: Using a Handwashing Sink-Operation and Maintenance. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4573/AMC-Toolbox: Handwashing. Addl Notes: Observed kitchen middle hand sink to have a bucket stored in the basin of sink. Corrective Action: Corrected at time of inspection. Predefined Comment: Handwash sinks must be supplied with hot water of at least 100°F, soap and an approved hand drying provision at all times. Facilities must be maintained in a condition that promotes handwashing. Predefined Comment: PIC relocated all items blocking handwash sink at time of inspection.

#13 — Food in Good Condition, Safe and UnadulteratedPriority3-101.11

Inspector's notes

Observed white organic matter on whole tomatoes and whole cucumbers Inside walk-in fridge, items discarded. Corrective Action: Corrected at time of inspection.

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PRIORITY VIOLATION-3-101.11 - Priority: Safe, Unadulterated and Honestly Presented. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4619/AMC-Toolbox---Approved-Source. Predefined Comment: All food must be in good condition, safe, and unadulterated. All adulterated food was discarded at time of inspection.

#21 — Proper Hot Holding TemperaturesPriority3-501.16

Inspector's notes

Observed Pho broth improperly hot holding on stove without a heat source at 92*f degrees. Discussed keeping broth maintained above 135*f degrees or on time control with PIC. Item was out of temperature less than 2 hours per PIC.

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PRIORITY VIOLATION-3-501.16(A)(1) - Priority: Time/Temperature Control for Safety Food, Hot Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4614/AMC-Toolbox---Hot-Holding. Predefined Comment: All TCS foods improperly hot held were reheated to 165°F at time of inspection.

#22 — Proper Cold Holding TemperaturesPriority3-501.16

Inspector's notes

Observed potstickers, tofu, and cut lettuce sitting above cookline fridge fill line at 45*F degrees. Observed bean sprouts sitting out on counter in water at 86*f degrees. Bean sprouts iced. All items out of temperature less than 4 hours. Corrective Action: Corrected at time of inspection.

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PRIORITY VIOLATION-3-501.16(A)(2) and (B) - Priority: Time/Temperature Control for Safety Food, Cold Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you.https://www.maricopa.gov/4576/AMC-Toolbox---Cold-Holding. Predefined Comment: All TCS foods improperly cold held were relocated to alternative functioning refrigeration unit to rapidly cool to 41°F at time of inspection. Predefined Comment: Except during preparation, cooking, cooling or when time is used as a control all TCS foods must be maintained at 41°F or below. Eggs not treated to destroy Salmonellae can be stored in equipment that maintains an ambient air temperature of 45°F or below.

#23 — Proper Date Marking and DispositionPriority foundation3-501.17

Inspector's notes

Observed Pho broth in three 5 gallon containers dated 6/27 inside walk-in fridge. Per PIC the broth was made 7/1 and dates were corrected to reflect the correct date. Discussed keeping Date mark applicable items for a maximum of 7 days. Corrective Action: Corrected at time of inspection.

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3-501.17 - Priority Foundation: Ready-To-Eat Time/Temperature Control for Safety Food, Date Marking. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4125/Food-SafetyOperator-Resources.

#24 — Time as a Public Health Control: Procedures and RecordsPriority foundation3-501.19

Inspector's notes

*2nd repeat* Observed Boba in a hot pot at 113*f degrees, Per PIC boba is rotated every 4 hours. Discussed creating a time as a control template with PIC and time stamping items. Corrective Action: Corrected at time of inspection.

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Repeat Violation 3-501.19 (A1, B2, C2-3) - Priority Foundation: Time as a Public Health Control; Documentation. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4125/Food-SafetyOperator-Resources. Predefined Comment: All TCS foods being held under time as a control were properly time stamped at time of inspection. Predefined Comment: Time as a Public Health Control requires written procedures detailing process for Time as a Public Health Control and time-stamping for items actively held under Time as a Public Health Control.

#43 — In-Use Utensils; Properly StoredCore3-304.12

Inspector's notes

Observed 2 sets of boba spoons and scoops sitting in stagnant room temperature water on front counter. Corrective Action: Correct prior to next routine inspection.

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3-304.12 - Core: In-Use Utensils, Between-Use Storage Predefined Comment: In-use utensils must be stored in a clean, dry location; in running water; or in hot water above 135°F. If utensils are stored in food, the handles must be stored above the surface of the food.

Nearby restaurants

Other places to eat within a short walk, with their current scores.

Data from Maricopa County Environmental Services public records, last checked Sep 21, 2026. Grades marked with ° are computed equivalents for establishments not participating in the county's voluntary grading program. View official county records →