PlateScore

Otto's Empire Diner

A

3502 W Greenway Rd, Phoenix 85053

Food Establishment - Eating & Drinking · Permit FD-09382

Score based on 9 scored inspections over the county's rolling 3-year window, weighted toward recent visits. How scoring works

99
Excellent

Phoenix restaurant avg: 95

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Score over time

1000602023202420252026Oct 27, 2023 — Routine — score 100 (0 priority, 0 foundation, 0 core)Mar 1, 2024 — Routine — score 99 (0 priority, 0 foundation, 1 core)Jul 11, 2024 — Routine — score 80 (1 priority, 1 foundation, 0 core)Jul 22, 2024 — Re-Inspection — score 100 (0 priority, 0 foundation, 0 core)Nov 21, 2024 — Routine — score 100 (0 priority, 0 foundation, 0 core)Apr 3, 2025 — Routine — score 100 (0 priority, 0 foundation, 0 core)Jul 14, 2025 — Routine — score 100 (0 priority, 0 foundation, 0 core)Nov 13, 2025 — Routine — score 100 (0 priority, 0 foundation, 0 core)Apr 22, 2026 — Routine — score 100 (0 priority, 0 foundation, 0 core)100
Score per routine inspection and re-inspection; dashed line marks the “Poor” threshold (60).

Inspection history9 on record

2026

Apr 22, 2026RoutinecleanA

Predefined Comment: No County legal action will result from this inspection.Predefined Comment: No violations noted at time of inspection.

2025

Nov 13, 2025RoutinecleanA

Predefined Comment: No County legal action will result from this inspection.

Jul 14, 2025RoutinecleanA

Predefined Comment: No County legal action will result from this inspection.

Apr 3, 2025RoutinecleanA

Predefined Comment: No County legal action will result from this inspection.

2024

Nov 21, 2024RoutinecleanA

Predefined Comment: No County legal action will result from this inspection.

Jul 22, 2024Re-InspectioncleanA°

Predefined Comment: No County legal action will result from this inspection.Business is still waiting for repair of refrigeration unit. refrigerator is unpligges and not in use at time of site visit

Jul 11, 2024Routine1 priority1 foundationB°

Predefined Comment: No County legal action will result from this inspection.Reinspection to be completed on or before June 22, 2024 to verify refrigeration unit is able to hold food at 41*F or lower

#22 — Proper Cold Holding TemperaturesPriority3-501.16

Inspector's notes

Observed hash at 45*F and sausage patties at 46*Fin small sandwich prep cooler next to grill. Except during preparation, cooking, cooling or when time is used as a control all TCS foods must be maintained at 41°F or below. Eggs not treated to destroy Salmonellae can be stored in equipment that maintains an ambient air temperature of 45°F or below. All temperature control for safety foods were moved to other equipment to rapidly cool. Corrective Action: Corrected at time of inspection.

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PRIORITY VIOLATION-3-501.16(A)(2) and (B) - Priority: Time/Temperature Control for Safety Food, Cold Holding. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you.https://www.maricopa.gov/4576/AMC-Toolbox---Cold-Holding.

#33 — Proper Cooling Methods Used; Adequate Equipment for Temperature ControlPriority foundation4-301.11

Inspector's notes

Observed small sandwich prep cooler next to grill with an ambient temperature at 45-47*F. Cold hold units must be held at a temperature that keeps temperature control for safety foods at 41*F. Person in charge adjusted thermostat in unit to drop ambient temperature. After 15 minutes ambient temperature remained at 45*F Temperature control for safety foods were moved to other cold hold equipment. Corrective Action: Correct prior to re-inspection.

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4-301.11 - Priority Foundation: Cooling, Heating, and Holding Capacities-Equipment. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4617/AMC-Toolbox---Cooling.

Mar 1, 2024Routine1 coreA

This establishment received a(n) A Grade and had 0 Priority, 0 Priority Foundation violations on this inspection.No County legal action will result from this inspection.Discussed cooling practices with ice baths with cook staff. Provided cooling charts to assist in cooling practices.Verbally discussed Notice of Inspection Rights with Carlos S.Emailed copy of inspection report to facility.Emailed copy of 72 hour notice with inspection.On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permit invoice(s) to permittees. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal. If you are unsure whether your email address is accurate, you may: • Contact your inspector using the phone number or email on your last inspection report to review, or • Contact the Department using the email addresses below, o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food) o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants) o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets) o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review) If you need to update your email address and/or other contact information, please submit an administrative change request form at the below website https://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181.Signer: Carlos Serrano,Award: A

#16 — Food-Contact Surfaces: Cleaned and SanitizedCore4-602.11

Core-4-602.11 (E), C: Equipment Food-Contact Surfaces and Utensils-Frequency; Non-TCS. For a permanent fix to this violation, check out these simple tools in our Active Managerial Control Toolbox, made especially for you. https://www.maricopa.gov/4574/AMC-Toolbox---Food-Contact-Surfaces. Observed some grey/pinkish matter on ice deflector of the ice machine in facility. Food contact surfaces are to be cleaned at regular intervals to prevent food and other debris on surfaces. Staff cleaned ice machine while on site. Correct By: Correct Prior To Next Routine Inspection

2023

Oct 27, 2023RoutinecleanA

This establishment received a(n) A Grade and had 0 Priority, 0 Priority Foundation violations on this inspection.No County legal action will result from this inspection.Discussed keeping food stored away from refrigerator doors.Verbally discussed Notice of Inspection Rights with Carlos S.Emailed copy of inspection report to facility.Emailed copy of 72 hour notice with inspection.On July 1st, 2023, the Environmental Services Department started emailing permit card(s) and permit invoice(s) to permittees. We need a current and accurate email address on file to ensure you receive a copy of your permit card and invoice(s) upon renewal. If you are unsure whether your email address is accurate, you may: • Contact your inspector using the phone number or email on your last inspection report to review, or • Contact the Department using the email addresses below, o Envquickservicerestaurants@maricopa.gov (facilities such as fast-food) o Envfullservicerestaurants@maricopa.gov (facilities that are full-service restaurants) o Envretailgrocery@maricopa.gov (facilities like grocery stores or retail food markets) o Envspecialtyprograms@maricopa.gov (mobile food/special events/plan review) If you need to update your email address and/or other contact information, please submit an administrative change request form at the below website https://www.maricopa.gov/FormCenter/Environmental-Services-16/Administrative-Change-Request-Form-181.Award: A,Signer: Carlos Serrano

Data from Maricopa County Environmental Services public records, last checked Jul 20, 2026. Grades marked with ° are computed equivalents for establishments not participating in the county's voluntary grading program. View official county records →